Job Summary:
The Administrative Assistant is responsible for ensuring the office functions are well maintained and properly managed in a professional atmosphere, adapting to the needs of and providing administrative support to the management team of the attraction(s).
This is a Part-Time position.
The Entertainments Manager will be a key leader within the resort theme park, reporting to the Resort Operations and Experience Director, and will be responsible for overseeing the entertainment operations on-site. The Entertainments Manager will play a crucial role in managing relationships with external vendors and ensuring the delivery of high-quality performances that meet the resort’s standards. This position will also oversee an Entertainments Specialist and work closely with internal teams to ensure seamless integration of entertainment...
Job Summary:
The Technical/Facilities Manager plays a vital role, ensuring that all the fun and magic is being delivered at an optimal level. Daily, the Technical Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. With a team of technicians, the Technical/Facilities Manager is responsible for ensuring adequate coverage during all opening times to maintain all aspects of the attraction including the rides, cinema, equipment, and machinery.
Are you a creative spark with a head for data? As our Marketing Manager, you’ll be the mastermind behind exciting, ROI-driven campaigns that captivate guests and keep our attraction buzzing with energy! From bold ideas to brilliant execution, you’ll drive demand, boost revenue, and make every visitor’s experience unforgettable. If you’re ready to mix strategy with a whole lot of fun—this is your ticket in!
ROLE Summary
We are seeking a proactive and detail-oriented Performance Executive to join our Digital Marketing...
π§© Join Our Team Where Every Day Is an Adventure!
Are you passionate about delivering world-class guest service? Do you thrive in a dynamic, fast-paced environment? Step into the spotlight as our next Guest Experience Shift Lead and help us create magical moments for guests of all ages! ππ’
The Digital Analyst Manager plays a key role in driving data-informed decision-making by collecting, analyzing, and reporting on digital performance metrics across various online platforms. This role supports the overall digital strategy by providing actionable insights to enhance marketing effectiveness, user engagement, and conversion rates. Collaborating closely with the Senior Digital Analyst Manager,...
π§ Technician – Join Our Team of Behind-the-Scenes Heroes! π’β¨
Are you a hands-on problem solver with a passion for making things run like clockwork? βοΈ Do you enjoy working in a fast-paced, dynamic environment where no two days are the same? Then come bring the magic to life behind the scenes at our world-class attraction! π
πΌ Job Summary:
As a Technician, you'll play a key role in...
π Be a Key Ingredient in Our Guest Experience!
Are you a hospitality rockstar with a passion for food, fun, and creating unforgettable moments? π We're on the hunt for a dynamic and energetic Food & Beverage Supervisor to lead our café and bar operations within our exciting attraction! From serving up delicious eats and Starbucks® coffee β to ensuring a spotless space and a happy team, you’ll keep the good vibes flowing and the guests smiling.
ROLE SUMMARY
With a primary focus on guest obsession, the VIP Host plays a crucial role in making this the best place to work in the world. The VIP Host is an experienced, guest-facing, frontline employee that supports the VIP team, ensuring that a positive and memorable experience is delivered to each VIP guest.
KEY RESPONSIBILITIES
Role Modeling:
• You will play a role in...
Are you a creative, energetic builder who lives and breathes LEGO® bricks? Do you love inspiring kids and adults alike through hands-on fun? Join us at LEGOLAND Discovery Center as our next Assistant Master Model Builder and help us bring imagination to life — one brick at a time! π§±β¨
Job Summary:
The Operations Manager ensures that every guest enjoys a magical, memorable, world-class guest experience and that every member of our team embraces and exhibits our company values. The Operations Manager will oversee the efficient, effective, and safe day-to-day running of assigned areas of the attraction, while maximizing profitability through a proactive approach to people, process, and vendor management
Do you love fixing things, solving puzzles, and making sure everything runs like a well-oiled machine? βοΈ Are you the go-to person for solving tricky technical issues? If so, we want YOU to help keep the magic alive at our attraction! π’π
As our Lead Technician, you’ll play a key role in ensuring our rides, attractions, and systems are operating safely and efficiently, helping to deliver unforgettable experiences for our guests — every single day! π«
π Join Our Team as a Guest Experience Shift Lead! π
Collective Goal:
Our mission is simple: create a magical, memorable, and world-class guest experience every single day. We’re committed to making sure that everyone we welcome feels the magic and that each team member exemplifies our core values, known as The Merlin Way.
About...
We are LEGOLAND California Resort!The place where FUN is build and memories are made. Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At...
We are LEGOLAND California Resort!The place where FUN is build and memories are made. Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At LEGOLAND® California Resort, our mission is to create...
π Job Summary
Are you passionate about delivering unforgettable experiences? As our Guest Experience Shift Lead, you’ll help lead our front-line team to create magical moments for every guest! In this hands-on role, you’ll guide daily operations, jump into host positions when needed, and support training and development efforts. It’s a role for leaders who love people, live for great service, and know how to keep the fun going—even during busy...
The Administrative Support Manager provides high-level administrative support to the SVP, Managing Director of North America, as well as the broader North America regional leadership team while playing a critical role in ensuring the seamless operation of the Orlando Hub office.
This role requires exceptional organizational...
At Merlin, we believe in creating magical, world-class experiences for every guest, while nurturing a culture where every team member lives and breathes our core values. As a General Manager, you are the driving force behind delivering our strategic goals, ensuring profitability, and maintaining guest satisfaction — all while fostering a work environment that aligns with The Merlin Way values: We Care, Own Your Craft, Drive and Discover, Go Together, and Enjoy The Ride.
Key ResponsibilitiesWe Care
- Guest-Centered...
π‘ Technician – Attraction Maintenance Heroπ·βοΈ About the Role:
Are you a hands-on problem solver who loves to keep things running smoothly? As a Technician, you'll be the behind-the-scenes magician who ensures our attractions operate safely, efficiently, and full of WOW-factor! From fixing lights and sounds to solving mechanical mysteries, you’ll be the go-to guru that keeps the fun flowing for our guests every...
π§± Join the Team as a Food & Beverage Shift Lead at LEGOLAND Discovery Center Dallas! π’π
Build smiles. Create memories. Lead with LEGO magic!
If you're a people-loving, food-service-savvy leader who thrives in fast-paced, family-fun environments — we’ve got the perfect role for you at LEGOLAND Discovery Center Dallas! π
As our...
At LEGOLAND New York Resort – Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About The Role
This role is an integral part of our Technical Services department. This position will ensure the safe operations, inspection and maintenance of pool facilities and water...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
Are you outgoing, friendly and enjoy working with clothing? As a part of our Wardrobe team, you will ensure that all our Model Citizens are Uniform Ready for their AWESOME day! You will help create an immersive experience for our guests by maintaining the integrity of uniforms, costumes, and accessories!
Role Description
The Retail Manager is responsible for overseeing the efficient, effective, and safe day-to-day running of assigned commercial areas (Retail and Food and Beverage) of the attraction while maximizing profitability through a proactive approach to people, process, and vendor management
Meets or exceeds all daily, weekly, monthly, and annual Per Cap, Transaction Value, KPI, and Mystery Visit targets.
• Ensure the Retail Team consistently delivers...
About Us
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!
About the Role
As a Customer Service Representative at LEGOLAND Florida Resort, you will play a crucial role in providing exceptional service to our guests. Your responsibilities will include answering incoming calls and making outbound...
Scope of Job:
This position will work under the direction of the Landscape Manager. All functions shall be performed in accordance with Landscape department and LEGOLAND New York Resort policies, practices, and...
Job Title:
Resort Health & Safety Director – LEGOLAND California Resort
Position Overview:
Are you passionate about creating safe, secure, and sustainable environments? As the Health, Safety, Security, and Environmental (HSSE) Director at LEGOLAND California Resort, you will take the lead in shaping and implementing an industry-leading HSSE program.
About the role...
Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.
What you’ll be doing...
- Secure facilities, equipment and other assets to prevent loss and/or damage.
- Monitor surveillance equipment, access and exit points to prevent loss...
π’ Join the Fun as a Retail Shift Lead! π
Do you have a passion for leadership and providing unforgettable experiences to guests? π« We're looking for an energetic and motivated Retail Shift Lead to help guide our team in delivering world-class customer service! π
As a Retail Shift Lead,...
Job Title: Entertainment Wardrobe Assistant ManagerDivision: LEGOLAND ParksGrade: DJob Classification: ExemptDepartment: OperationsReports to: Operations Director/Entertainment ManagerDirect Reports: Wardrobe Associates, Costume Assistant and Costume Lead Scope of Job:LEGOLAND New York Resort is seeking an Entertainment Wardrobe Assistant Manager who...
About the role...
This position will work under the direction of the Landscape Team Leader, Irrigation Specialist and/or Landscape Supervisor. All functions shall be performed in accordance with Landscape department and LEGOLAND Florida Resort policies, practices, and procedures. Tasks performed will include but are not limited to mowing, edging, pruning, hedging, weed & pest control, minor irrigation repair and new landscaping projects. The Landscape Specialist will operate hand tools and power equipment in a safe, reliable manner. The Landscape...
Scope of Job:
Ensures the overall smooth and efficient operation of the hotel as it relates to guest service, greeting guests at the door, luggage handling, luggage delivery, and lobby care and presentation, contributing to the overall creation of memorable experiences.
Main Responsibilities:
- Welcomes all guests to the Resort, providing dynamic, high quality service to all guests.
- Assists and...
About the role...
The Front Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications 11:00 PM - 7:00 AM.
What you’ll be doing...
- Welcome all guests into the resort with a genuinely warm welcome.
- Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests,...
Job Title: Curator
Division: SEA LIFE Aquarium at LEGOLAND
Classification: Exempt
Department: Displays
Reporting to: Senior Curator of SEA LIFE North America / Site Manager
Direct Reports: Senior Aquarist(s), Education Specialist
Merlin Entertainments, the global leader in attractions and entertainment, is seeking a a creative, organized, and strategic Social Media Planner to join our growing team. Reporting to the Senior Social Media Manager, you will play a key role in overseeing & establishing our US social media campaign plans across campaign management, content creation, influencer activity and community management. You will help drive brand engagement, grow our community, and support the broader social media strategy. This is a hands-on role, ideal for someone with a passion for social media and a desire to make an...
The Front Office Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications.
What you’ll be doing…
- Welcome all guests into the resort with a genuinely warm welcome.
- Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
- Works effectively in a team environment.
- Checking guests in and out of the...
Location: LEGOLAND New York/ Madame Tussauds New York
Are you a strategic marketing leader ready to make an impact?
Merlin Entertainments is on the lookout for a dynamic Marketing Director to lead the charge in driving consumer demand, enhancing guest experiences, and achieving revenue targets for our world-class attractions in New York. If you have a passion for creativity, a data-driven mindset, and a track record of delivering outstanding marketing results, we want to hear from you!
About the role...
Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.
What you’ll be doing...
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We’re committed to protecting our guests' and employees' data while delivering world-class entertainment experiences. We are seeking a Data Privacy Manager to drive compliance governance across North America and contribute to the global data protection strategy.
ποΈ Admissions Shift Lead
π LEGOLAND® Discovery Center & SEA LIFE San Antonio
πΊοΈ 849 E Commerce Street, Space 691
π« San Antonio, TX 78205
π° $15.00/hour
Become the Lead Wizard of Guest Service at San Antonio’s BRICKTASTIC hotspot!
Do you dream of spreading smiles, creating unforgettable memories, and working where fun is part of the job description? As the Admissions Shift Lead, you’ll play a key role in bringing joy to guests at both LEGOLAND® Discovery Center and...
Scope of Job: Under the direction and supervision of the Head of Training and Compliance, the Technical Systems Coordinator will be responsible for creating, updating, scheduling and developing Technical Services Work Orders for Planned Preventative Maintenance of Resort Assets, as well as making enhancements to the Location and System Hierarchy where applicable. They will ensure conformity to...
Scope of Job:
Under the direction and supervision of the Head of Training and Compliance, the Technical Writer will be responsible for Creating, Updating, and Controlling Technical Services Documents and Manuals; including but not limited to Codes of Safe Working Practice, Operation and...
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND our endless.
About the Role
Under the direction and supervision of the Facility Manager, the Utility Technician will maintain, repair, and install various equipment, hardware, and paved services as...
We're LEGOLAND New York Resort - the place where FUN is built and memories are guaranteed! With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND our endless.
About the Role:
Safety is paramount in everything we do. This role is part of the...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND are endless!
About the Role
The Facility Maintenance Team handles all sanitation for the back of house areas in the resort as well as any minor facility repairs within the park.
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
In this role you will be a part of the Technical Service’s Controls Team. As a part of this team, you will support Controls and Rides Maintenance teams ensuring our rides / shows are inspected, maintained, and repaired to the highest levels possible. (Tools are provided)
About the role...
Receives, handles, stores, issues, and delivers merchandise for the LEGOLAND Florida Resort. Moves materials and merchandise to storage areas and bin locations utilizing forklifts, pallet jacks, and or other material moving equipment. Drives company vehicles to deliver materials to on and off-site drop-off points.
What you’ll be doing...
- Loads and unloads vehicles, containers, trailers and trucks.
About the role...
Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes to many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.
What you’ll be doing...
- Accountable for all work...