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About the role...
Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.
What you’ll be doing...
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🌟 Join the Magic at LEGOLAND Discovery Center as a Retail Team Supervisor! 🌟
Our Collective Goal: At LEGOLAND Discovery Center, we strive to ensure every guest experiences a magical, memorable, world-class adventure, and every team member embraces The Merlin Way—our shared values that guide us in everything we do!
Are you ready to lead a team, boost sales, and create unforgettable guest experiences? If you have a passion for retail, leadership, and delivering...
ROLE SUMMARY
The Project Manager for Resorts at Merlin will lead the delivery of large-scale capital projects exceeding $1.5M for LEGOLAND California. This role ensures successful project execution on time, within budget, and aligned with brand standards. You will oversee multiple projects simultaneously, working collaboratively with internal teams and external contractors to achieve feasibility, cost, and planning objectives.
The position demands strategic thinking, financial...
ROLE SUMMARY
The Head of Gateway Revenue Management, North America is a pivotal leadership role dedicated to unlocking the full revenue potential of our Gateway attractions. This role demands strategic foresight, analytical expertise, and innovative thinking to drive profitability while ensuring sustainable long-term growth. By leading...
The Operations Specialist is responsible for maintaining and improving operational efficiency by managing systems, vendors, training materials, and compliance documentation while ensuring seamless support for technical, facilities, IT, and people-related issues. Reporting to the Director of Planning & Business Support, this role is pivotal in driving operational excellence across the resort.
Join the LEGOLAND New York Resort Team – Where Innovation and Magic Come Together!
At LEGOLAND New York Resort, we thrive on creativity, big ideas, and delivering unforgettable experiences for our guests. If you're looking for a dynamic role where no two days are the same, this is the place for you! Compensation for this role starts at $80K/year.
About the Role
As the Technical...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
🌟 Join the Magic as a Guest Experience Shift Lead at Merlin Entertainments! 🌟
Our collective goal is simple: To ensure every guest enjoys a magical, unforgettable experience and that every team member embraces and embodies our core values – The Merlin Way! 🎢✨
Are you passionate about providing world-class guest service? Do you love...
Join Our Team at Madame Tussauds! 🎨✨
Job Summary: Are you ready to work with world-famous wax figures and contribute to bringing the magic to life? As part of our Studio Team, you'll play a key role in maintaining our wax figures, ensuring their perfection through repairs, styling, painting, and costume upkeep. You’ll also be a brand ambassador, helping create unforgettable guest experiences and ensuring everything runs smoothly behind the scenes. 🤩
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun, in smiles, shrieks and spine-tingles, in memories, in...
🌊 SEA LIFE is looking for an Animal Welfare Host! 🐠
At SEA LIFE, we’re passionate about the ocean and the incredible creatures who call it home 🌍🐟. We’re on a mission to inspire awe and educate guests, and we’re looking for a dedicated Animal Welfare Host to join our team and help make every guest’s experience unforgettable! If you're ready to dive into a career where you’ll care for amazing marine life and share your love for the ocean, this role is for you! 🌟
Location: North America (This role can be based at any of our US Attractions and will require frequent travel)
Be part of something amazing at Merlin...
Here at LEGOLAND New York Resort we thrive on innovative thinking and big ideas! We create magic and invaluable experiences for our guests every day. Come work with us and you will see how no two days are the same! Compensation for this opportunity starts at $65K/year
This role is part of the ride and attractions maintenance team, which is an integral part of our Technical Services department. As a...
Role Overview: The Group Health, Safety & Security (HSS) Director for the North America (NA) Region is responsible for developing and implementing comprehensive HSS programs and risk control measures across all Merlin attractions in the region. This role ensures alignment with the Group’s overarching HSS strategies, priorities, and objectives, while fostering collaboration with other global regions. The post-holder will integrate these programs with broader business goals for the region.
This position ensures effective HSS governance, risk management, and continuous improvement, embedding HSS as a core value and business priority. The role involves...
Scope of Job: Under the direction and supervision of the Head of Training and Compliance, the Technical Systems Coordinator will be responsible for creating, updating, scheduling and developing Technical Services Work Orders for Planned Preventative Maintenance of Resort Assets, as well as making enhancements to the Location and System Hierarchy where applicable. They will ensure conformity to...
Scope of Job:
Under the direction and supervision of the Head of Training and Compliance, the Technical Writer will be responsible for Creating, Updating, and Controlling Technical Services Documents and Manuals; including but not limited to Codes of Safe Working Practice, Operation and...
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND our endless.
About the Role
Under the direction and supervision of the Facility Manager, the Utility Technician will maintain, repair, and install various equipment, hardware, and paved services as...
We're LEGOLAND New York Resort - the place where FUN is built and memories are guaranteed! With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND our endless.
About the Role:
Safety is paramount in everything we do. This role is part of the...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND are endless!
About the Role
The Facility Maintenance Team handles all sanitation for the back of house areas in the resort as well as any minor facility repairs within the park.
Be a Part of Something Magical!
At Merlin Entertainments, we bring joy, create connections, and make memories worldwide. From LEGOLAND® Resorts to Madame Tussauds, we create unforgettable experiences—and now, we’re looking for a Construction Counsel to help build the future of our attractions in North America!
🌟 Join Our Team as a Guest Experience Shift Lead! 🌟
Collective Goal:
Our mission is simple: create a magical, memorable, and world-class guest experience every single day. We’re committed to making sure that everyone we welcome feels the magic and that each team member exemplifies our core values, known as The Merlin Way.
About the Role:
As a Guest Experience Shift Lead, you’ll play a key role...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
In this role you will be a part of the Technical Service’s Controls Team. As a part of this team, you will support Controls and Rides Maintenance teams ensuring our rides / shows are inspected, maintained, and repaired to the highest levels possible. (Tools are provided)
Position Summary:
Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the success of our resort and have one of the most important responsibilities throughout the park. You...
Position Summary:
Safety is paramount in everything we do. This role is part of the Water Park and Water Quality team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the success of our resort and have one of the most...
About the role...
Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes to many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.
What you’ll be doing...
- Accountable for all work...
Scope of Job:
Responsible for, but not limited to, supervising day-to-day maintenance of all rides and ride related areas. This position is classified as a working team leader position with 75% of the time in the field as a hands-on worker with responsibilities of directing the wider team. The expectation is for this role is for the person to perform the normal day to duties of a ride technician, while taking on extra responsibilities to support...
Join our team at LEGOLAND California Resort and take the lead in managing exciting capital projects! You will play a key role in guiding projects from initial concept approval to completion, working closely with a dynamic team of stakeholders and external design professionals. As a project leader, you'll oversee all aspects of execution—budget, schedule, scope, and design intent—ensuring everything runs smoothly from design through bidding, construction, and commissioning. Your projects will range from deferred maintenance and...
🎉 Join Our Team & Create Magical Guest Experiences! ✨
Collective Goal: Our mission is simple – to make every guest’s visit magical and memorable, with world-class service that blows them away! 🌟 At the same time, we support our team members in embracing our values – The Merlin Way– because happy team members create happy guests. 🙌
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun, in...
The Front Office Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications.
What you’ll be doing…
- Welcome all guests into the resort with a genuinely warm welcome.
- Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
- Works effectively in a team environment.
- Checking guests in and out of the...
Collective Goal: Ensure that every guest we welcome enjoys a magical, memorable, world-class guest experience and that every member of our team embraces and exhibits our company values (known collectively as The Merlin Way).
Scope of job: The Tech Manager is a vital role, ensuring that all the fun and magic is being delivered at optimal level. Daily, the Facilities Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficient. With a team of technicians, you will be responsible for ensuring adequate...
Job Title:
Health Services Supervisor
Scope:
- Serve as the Health Services Supervisor for a resort theme park with over 1,000 employees and 2 million guests annually.
- Lead health services operations, reporting directly to the Head of Health & Safety.
- Supervise a team of 5 full-time and up to 20 part-time medics (EMTs and paramedics), providing essential first aid to guests and employees.
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At Merlin, we believe in creating magical, world-class experiences for every guest, while nurturing a culture where every team member lives and breathes our core values. As a General Manager, you are the driving force behind delivering our strategic goals, ensuring profitability, and maintaining guest satisfaction — all while fostering a work environment that aligns with The Merlin Way values: We Care, Own Your Craft, Drive and Discover, Go Together, and Enjoy The Ride.
Key ResponsibilitiesWe Care
- Guest-Centered...
The Technical Manager plays a vital role, ensuring that all the fun and magic is being delivered at an optimal level. Daily, the Technical Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. With a team of technicians, the Technical Manager is responsible for ensuring adequate coverage during all opening times to maintain all aspects of the attraction including the rides, cinema, equipment, and machinery.
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at our BRAND NEW LEGOLAND our endless.
About the Role
This role is part of the ride and attractions maintenance team,...