Merlin Entertainments

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Location US-FL-Winter Haven
ROLE SUMMARY: The Controls Assistant Manager directly supports the daily technical operations, performance, reliability of all rides, attractions, units, interactives, CCTV and audio video equipment across the resort. Working closely with the Senior Engineering & Controls Manager and utilising the skills within the controls team and external resources. Ensures routine maintenance, reactive breakdowns, modifications and performance of attractions is kept to a high standard and is consistently monitored. The candidate should have a good attention to detail, be highly motivated, demonstrate excellent communication skills while being people oriented to...
Employment Type
Full-Time
Location US-FL-Winter Haven
Scope of Job:  Fuses the fundamentals of entertainment stage management and company management practices, with  responsibility to lead, supervise, and take ownership of rehearsal processes and subsequent daily operation of  their assigned show venues or experience product. This role manages multiple performances and/or multiple  experiences each day with a focus on maintaining show quality, developing and motivating their cast and  crew, facilitating communication, administrative...
Employment Type
Part-Time
Location CA-Toronto, Ontario
The Technical Manager plays a vital role, ensuring that all the fun and magic is being delivered at an optimal level. Daily, the Technical Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. With a team of technicians, the Technical Manager is responsible for ensuring adequate coverage during all opening times to maintain all aspects of the attraction including the rides, cinema, equipment, and machinery. 
Employment Type
Full-Time
Location US-NJ-East Rutherford, NJ
The Technician is a vital role in our attractions as they ensure all the fun and magic are being delivered at an optimal level. The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery. 
Employment Type
Full-Time
Location US-CA-Carlsbad
ROLE Summary: The Security Operations Manager leads the daily security operations at LEGOLAND California Resort. This role oversees a large, site-wide security team responsible for patrols, access control, guest and employee...
Employment Type
Full-Time
Location CA-Toronto, Ontario
  Role Summary As the General Manager of our iconic Toronto attraction(s), you’ll be at the helm of delivering exceptional guest experiences, driving commercial success, and fostering a high-performance culture rooted in our Merlin values. Whether overseeing a single site or a larger cluster, you will lead with vision, agility, and a passion for making every visit magical.
Employment Type
Full-Time
Location US-GA-Atlanta
The General Manager is the mastermind behind bringing the attraction strategy to life, boosting short and long-term EBITDA, and making sure every guest leaves with a smile. You'll lead your team to deliver unforgettable, world-class experiences and ensure everyone lives and breathes our company values, creating a vibe that guests and team members alike can’t help but love! 
Employment Type
Full-Time
Location US-FL-Winter Haven
ROLE Summary
Employment Type
Part-Time
Location US-NY-New York
  🛠️ Maintenance TechnicianMadame Tussauds New York ✨ Location: Times Square, New York, NY Job Type: Full-Time | Flexible Schedule Required Are you hands-on, tech-savvy, and ready to work behind the scenes at one of NYC’s most iconic attractions? Come join...
Employment Type
Full-Time
Location US-NJ-East Rutherford, NJ
  ✨ Now Hiring: Guest Experience Shift Lead ✨ 📍 Bubble Planet | Merlin Entertainments 💼 Full-Time | $18.75/hr 🪄 Are you ready to turn everyday moments into extraordinary memories? At
Employment Type
Full-Time
Location US-TX-Grapevine, TX
  Bubble Planet is an exciting new attraction coming to Dallas, dedicated to delivering world-class guest experiences in a fun, safe, and vibrant environment. We’re building a dynamic team passionate about excellence, operational efficiency, and outstanding customer service.   As Retail Supervisor, you will provide front-line leadership of the daily retail operations, ensuring the health, safety, and satisfaction of both guests and staff. You will lead by example with hands-on, shoulder-to-shoulder leadership to inspire and motivate your team, delivering exceptional retail experiences...
Employment Type
Full-Time
Location US-TX-Grapevine, TX
Job Summary:  The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-today operation is running smoothly, safely, and efficiently. The Technician is responsible for all aspects of the attraction including the audio visual, lighting, equipment, and machinery        
Employment Type
Full-Time
Location US-TX-Grapevine, TX
Bubble Planet is coming to Dallas, and we’re looking for passionate, guest-focused leaders to help bring the magic to life! As a Guest Experience Supervisor, you’ll play a key role in launching and shaping a one-of-a-kind visitor attraction from the ground up.   As a Guest Experience Supervisor, you will be a hands-on leader on the attraction floor, setting the tone for exceptional guest service, motivating a dynamic front-line team, and ensuring a safe, seamless, and unforgettable experience for every visitor. You’ll lead daily operations,...
Employment Type
Full-Time
Location US-TX-Grapevine, TX
Are you passionate about keeping people safe and making workplaces better every day? We’re on the lookout for a hands-on, people-focused Regional Health and Safety Manager to help us put ‘Safety First’ across all our Gateways. In this exciting role, you’ll team up with our Group Health, Safety & Security Director to roll out smart safety strategies, support new projects, and build a culture where safety isn’t just a checklist — it’s part of who we are. If you're ready to make a real impact and bring energy, expertise, and a proactive mindset...
Employment Type
Full-Time
Location US-NY-Goshen
  The Commercial Sales Specialist plays a crucial role in delivering exceptional guest experiences by coordinating and managing corporate and group events. This role works closely with Marketing, Contact Center, Resort Operations and Planning, requiring high standards of communication and organization to delivery standard and bespoke group and corporate experiences. The Commercial Sales Specialist is also responsible for executing proactive sales outreach to enhance brand visibility and revenue growth, reporting directly to the Commercial Manager.
Employment Type
Full-Time
Location US-FL-Winter Haven
Scope of Job: Responsible for providing consistent and energetic performance in cast roles, by adhering to the standard set by the show script and Director. Performers will use their skill set to engage and entertain audiences throughout their day. LEGOLAND Florida Resort has such performance opportunities as mainstage shows, meet and greets, atmosphere entertainment, evening entertainment in our Hotels, and added opportunities for seasonal events such as Brick or Treat or Holidays at LEGOLAND! All performers are required to audition.
Employment Type
Part-Time
Location US-NY-Goshen
The Rides Maintenance Manager manages safe and efficient availability of rides to deliver exceptional standards of guest service, safety and presentation as well as provides support to the daily operation, dealing with breakdowns and routine maintenance. 
Employment Type
Full-Time
Location US-FL-Winter Haven
ROLE Summary
Employment Type
Full-Time
Location US-OH-Columbus, OH
  🎢✨ Now Hiring: Guest Experience Shift Lead ✨🎢 Location: LEGOLAND® Discovery Center Columbus Department: Guest Experience Type: Part-Time / Full-Time | Flexible Hours | Weekend Availability Are you a high-energy, people-loving team leader ready to make magic...
Employment Type
Full-Time
Location US-FL-Winter Haven
ROLE Summary
Employment Type
Full-Time
Location US-FL-Winter Haven
  ROLE Summary  Become a part of the excitement at LEGOLAND Florida Resort as a Resort Operations Host - Attractions! In this role, you'll be responsible for ensuring the safe and efficient operation of our thrilling rides and attractions. You'll play a key role in creating memorable experiences for our guests by providing excellent customer service and maintaining high safety standards. 
Employment Type
Full-Time
Location US-NY-Goshen
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!   About the Role Under the direction and supervision of the Training and Compliance Manager, the Training and Compliance Coordinator assists the T&C manager in making sure the LLNYR Technical Services Team that follows all Merlin Groups, LLNYR Health and Safety Standards, OSHA and ANSI codes, and NYS and Local Municipality Codes. Helps to...
Employment Type
Full-Time
Location US-NY-Goshen
The Night Audit Manager will manage and oversee the hotel operations. They will be responsible for all aspects of guest satisfaction and care. They will foster positive relationships with our guests and take care of the hotel guest requirements, effectively handling their complaints and finding resolution where service or equipment is not functioning. Reports the incident to the department head concerned. Night Audit Manager primary role is to oversee the hotel and safety during the overnight. To be able to operate all operational components (Opera, Kiosk, Alice, ISO, and Resort...
Employment Type
Full-Time
Location US-MN-Bloomington, MN
ADMISSIONS SHIFT LEAD  SCOPE OF JOB The Admissions Shift Leader is responsible for assisting the Admissions Supervisor and Admissions Manager and the Admissions teams as a part of the day-to-day operations of the department. In this role, you will lead a team of fun driven and enthusiastic magic and memorable experience makers. Through diligent work and optimal fun, you will strive to achieve the financial targets as well as lead and develop your team. This is a Full-Time Hourly position (up to 40 hours/week). KEY OBJECTIVES • Key driver of an enthusiastic, welcoming first point of contact for guests.•...
Employment Type
Full-Time
Location US-IL-Schaumburg
  🛍️ Retail Supervisor Be the spark behind unforgettable guest experiences! Do you thrive in fast-paced environments, love leading a team, and have a passion for delivering world-class guest service? We're looking for a dynamic Retail Supervisor to join our team and help lead the magic at WONDRA...
Employment Type
Full-Time
Location US-CA-Hollywood, CA
Are you ready to lead the magic? As General Manager of one of our exciting attractions you’ll be the driving force behind unforgettable guest experiences, team spirit, and big-picture success. From boosting performance and growing profits to creating smiles and memories that last a lifetime, you’ll help make every visit world-class. You’ll inspire a passionate team, champion our values, and ensure guests leave saying, “We can’t wait to come...
Employment Type
Full-Time
Location US-FL-Winter Haven
Retail Stock Associate   About the role... Responsible for the organized, orderly, and clean appearance of assigned retail locations or store section(s) by maintaining merchandise levels and performing general housekeeping tasks. Performs a variety of duties related to Retail merchandising/visual presentations while meeting LEGOLAND sales goals and assuring a smooth-running operation. Included in this role will be stock replenishment duties which may include inventory system work.  
Employment Type
Part-Time
Location US-VA-Springfield
  🎉 Join the Fun as a School Group Sales Coordinator 🎉 Are you ready to bring your creativity and marketing skills to a place where fun meets work? As our School Group SalesCoordinator, you’ll play a pivotal role in helping shape our local and regional marketing efforts! From content creation to exciting promotions, you’ll...
Employment Type
Full-Time
Location US-CA-Carlsbad
We are LEGOLAND California Resort!The place where FUN is build and memories are made.  Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At LEGOLAND® California Resort, our mission is to create truly memorable experiences, and we place the upmost importance on the safety and well being of our guests and employees. To enhance guest and employee experience we are on the lookout for our Next Health &...
Employment Type
Full-Time
Location US-FL-Orlando
  Our People Advisors are the first point of contact for inquiries from our employee population (approximately 8,000) and provide tactical support to our HR representatives across North America based in our LEGOLAND Parks and Gateway operations, received through ticketing system and phone or voice messages. People Advisor are trained to triage each query to the very best of their ability and escalate more complex queries to subject matter experts (SMEs) in specific disciplines or sites. 
Employment Type
Full-Time
Location US-CA-Hollywood, CA
Job Summary: With positive guest experiences and customer service as the starting point, the Commercial Manager is responsible for overseeing the efficient, effective, and safe day-to-day running of assigned commercial areas (Admissions, Retail, and Food & Beverage) of the attractions or Cluster, while maximizing profitability through a proactive approach to people, process, and vendor management.   Our Attractions are open every day of the year and all Leadership are expected to...
Employment Type
Full-Time
Location US-FL-Winter Haven
Employment Type
Part-Time
Location US-FL-Winter Haven
Employment Type
Part-Time
Location US-PA-Plymouth Meeting
  Job Summary: The Technical/Facilities Manager plays a vital role, ensuring that all the fun and magic is being delivered at an optimal level. Daily, the Technical Manager is responsible for planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. With a team of technicians, the Technical/Facilities Manager is responsible for ensuring adequate coverage during all opening times to maintain all aspects of the attraction including the rides, cinema, equipment, and machinery.  
Employment Type
Full-Time
Location US-PA-Plymouth Meeting
  🧩 Join Our Team Where Every Day Is an Adventure! Are you passionate about delivering world-class guest service? Do you thrive in a dynamic, fast-paced environment? Step into the spotlight as our next Guest Experience Shift Lead and help us create magical moments for guests of all ages! 🎉🎢
Employment Type
Full-Time
Location US-NY-Goshen
At LEGOLAND New York Resort – Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!   About The Role This role is an integral part of our Technical Services department. This position will ensure the safe operations, inspection and maintenance of pool facilities and water...
Employment Type
Full-Time
Location US-NY-Goshen
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!   About the Role Are you outgoing, friendly and enjoy working with clothing? As a part of our Wardrobe team, you will ensure that all our Model Citizens are Uniform Ready for their AWESOME day! You will help create an immersive experience for our guests by maintaining the integrity of uniforms, costumes, and accessories!   Role Description
Employment Type
Full-Time
Location US-NY-Goshen
Scope of Job: This position will work under the direction of the Landscape Manager. All functions shall be performed in accordance with Landscape department and LEGOLAND New York Resort policies, practices, and...
Employment Type
Full-Time
Location US-FL-Winter Haven
ROLE Summary The Guest Communications Coordinator manages the day-to-day operations of guest communication. Ensure excellent levels of service and information are provided in a timely manner across multiple platforms including AVIUS, Accesso, Text and various social media platforms. Respond to and categorize guest communication ensuring a positive solution with a trackable detailed summary, including but not limited to guest recovery. A guest communications team member acts as a liaison between our guests and our...
Employment Type
Part-Time
Location US-FL-Winter Haven
About the role... Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes to many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.   What you’ll be doing... - Accountable for all work...
Employment Type
Full-Time
Location US-FL-Winter Haven
About the role... This position will work under the direction of the Landscape Team Leader, Irrigation Specialist and/or Landscape Supervisor. All functions shall be performed in accordance with Landscape department and LEGOLAND Florida Resort policies, practices, and procedures. Tasks performed will include but are not limited to mowing, edging, pruning, hedging, weed & pest control, minor irrigation repair and new landscaping projects.  The Landscape Specialist will operate hand tools and power equipment in a safe, reliable manner. The Landscape...
Employment Type
Full-Time
Location US-NY-Goshen
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND our endless.    About the Role Under the direction and supervision of the Facility Manager, the Utility Technician will maintain, repair, and install various equipment, hardware, and paved services as...
Employment Type
Full-Time
Location US-NY-Goshen
We're LEGOLAND New York Resort - the place where FUN is built and memories are guaranteed! With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND our endless.    About the Role: Safety is paramount in everything we do. This role is part of the...
Employment Type
Full-Time
Location US-NY-Goshen
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND are endless!   About the Role The Facility Maintenance Team handles all sanitation for the back of house areas in the resort as well as any minor facility repairs within the park.
Employment Type
Full-Time
Location US-NY-Goshen
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!   In this role you will be a part of the Technical Service’s Controls Team. As a part of this team, you will support Controls and Rides Maintenance teams ensuring our rides / shows are inspected, maintained, and repaired to the highest levels possible. (Tools are provided)  
Employment Type
Full-Time
Location US-NY-Goshen
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at our BRAND NEW LEGOLAND our endless.    About the Role This role is part of the ride and attractions maintenance team,...
Employment Type
Full-Time