Job Summary:
The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-today operation is running smoothly, safely, and efficiently. The Technician is responsible for all aspects of the attraction including the audio visual, lighting, equipment, and machinery
Key Responsibilities:
• Maintain, repair, and troubleshoot all areas of the attraction's equipment and machinery including HVAC, electrical, electronic, pneumatic, hydraulic, and plumbing systems as well as themed attractions.
• Apply hands-on knowledge and experience to tackle problems to sustain minimal downtime of themed attractions for the maximum guest experience.
• Position functions will include but not limited to custodial duties, re-lamping & lighting systems, painting and wall repair, tech equipment, shipping and receiving as well as exhibit setup and takedown. Maintaining and troubleshooting Audio Visual equipment for both old and new exhibits.
• Install and/or replace light bulbs, projector lamps, doors, etc.
• Troubleshoot, repair, and maintain attraction systems, rides, and equipment.
• Perform work order repairs, inspections, and adjustments.
• Troubleshoot, repair, or replace control devices.
• Complete “Preventative Maintenance” tasks (Daily, Weekly, Bi-Weekly, Monthly, etc.).
• Repair and/or paint interior walls, hang pictures; assemble furniture.
• Set-up and install data cables as needed; install and repair computer outlets and computer bundles.
• Monitor and maintain all building systems as assigned. Corrects or reports any safety or fire hazards.
• Observes safe working practices, including maintaining storage areas clean, organized and in safe condition.
• Able to set-up and operate various hand tools and power equipment.
• Knowledge of basic carpentry, plumbing, electrical, data and networking systems, understanding of pumps, impellers and motors, hydraulic and pneumatic control systems, such as linear actuators, solenoids, electronics including AV systems, DMX lighting, PC hardware and software (troubleshooting, replacement, and installation), low voltage wiring (maglocks, proximity sensors, servos, low voltage batteries, etc.) and safety practices and equipment related to work (OSHA regulations and PPE knowledge).
• Skilled in using repair materials, equipment, and methods according to established industry and safety standards; learning and applying proper maintenance procedures and use of equipment and supplies; maintaining tools and equipment assigned in clean working order; understanding and following written and oral directions; completing assignments without immediate supervision and establishing and maintaining effective working relationships with those encountered in the course of work.
• The above list is not exclusive or exhaustive and may require undertaking such tasks as may reasonably be expected within the scope and grading of the role.
• Perform other duties as assigned.
Education and Experience:
High School diploma or GED required. At least two years of maintenance experience required. At least two years of service industry experience in a technical/themed environment to include animation, automation, hydraulics, pneumatic, electrical/electronics, and networks. Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations. Ability to work on multiple projects simultaneously and multi-task as necessary. Desire to work in fast-paced environments.
Licenses and Certifications:
Ability to obtain related licensures or certifications as may be required to perform the essential function of the position or as required by law.
Benefits of Merlin Entertainments
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