As the Vice President of Marketing, you will create and deliver marketing strategies for the LEGOLAND Florida Resort to increase brand awareness and drive business revenue, to ensure annual EBITDA targets are met. Lead all aspects of advertising and media, public relations, event marketing, partnerships & promotions, and relative budgets and policies. Develop and lead a high performing and effective Marketing team in close partnership with the stakeholders of the North American marketing leadership team. This position will need to have the ability to operate at a 30,000-ft strategic level while at the same time diving into the grittiest of details, to ensure that the Resort is heading in the right direction and delivering a holistic, end-to-end...

The HRIS Data Analyst will help support and maintain the organization’s HR technology platforms, reporting and data analytics. This position is based at our HR People Hub center of excellence, located in Orlando, Florida.   The HRIS Analyst partners with key...

Our mission is to ensure that every guest enjoys a magical, memorable, world-class experience and that every team member fully embodies and demonstrates our company values, known as The Merlin Way.   Scope of Job: As an assistant to the Chef, you'll help oversee the culinary operations and food production in our kitchen, ensuring excellence at every turn.   Key Objectives: - Menu Development: Assist in creating, costing, and implementing innovative menu options for our restaurant, bar, and special...

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  Our People Advisors are the first point of contact for inquiries from our employee population (approximately 8,000) and provide tactical support to our HR representatives across North America based in our LEGOLAND Parks and Gateway operations, received through ticketing system and phone or voice messages. People Advisor are trained to triage each query to the very best of their ability and escalate more complex queries to subject matter experts (SMEs) in specific disciplines or sites. 

  Join the Fun! Labor and Employment Attorney Opportunity at Merlin Entertainments North America   Are you ready to bring your expertise to the world of fun and entertainment? Merlin Entertainments North America, the dynamic force behind globally renowned attractions like SEA LIFE, Madame Tussauds, LEGOLAND, and more, is seeking a talented Labor and Employment Attorney to join our legal team in Orlando.   About Us:

  The Wardrobe/Costumer Associate is responsible for issuing uniform to all LEGOLAND and Peppa Pig Theme park employees who are required it. This includes laundering, data entry into the uniform software system, and altering the Wardrobe Manger to any gaps in stock. The role of costumer also issues all IDs for the park. Working within the entertainment department, the costumer maintains costume cleanliness and set up of costumes for live...

  Job Summary: This Supervisory position within Madam Tussauds NY is a combination of Food and Beverage (60%) and Retail (40%) and is responsible for front-line leadership of the daily operation within the team ensuring all safe operating procedures and practices are always followed, world class customer service is always...

  About This Job: The People Business Partner position is mid-level individual contributor working in a team environment in the People Department.  This is a highly influential and critical role that links the business and People Operations together to ensure an exceptional employee experience. 

Essential Functions: - Maintain, repair, and troubleshoot all areas of the attraction's equipment and machinery, including HVAC, electrical, pneumatic, hydraulic systems, and themed attractions. - Apply your hands-on knowledge to minimize downtime and maximize the guest experience. - Perform various tasks, including custodial duties, equipment maintenance, exhibit setup, and takedown. - Monitor and maintain building systems, ensuring a safe and clean environment for guests and colleagues. - Adhere to safety protocols and promptly report any hazards or incidents. - Collaborate with team members to complete work order repairs and preventive maintenance tasks. - Utilize your...

    A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are...

  Job Summary: As the Guest Experience Supervisor, you will lead our Guest Experience Team in delivering exceptional service while ensuring the safety and satisfaction of our guests. You will be responsible for overseeing daily operations, maintaining high standards of customer service, and driving operational efficiency. This role involves hands-on leadership, including Duty...

Be a force of positive energy to help create AWESOME marketing programs that get our fans excited about LEGOLAND® Florida Resort. In this role, you’ll assist with business cases and initiatives that drive visitation, increase consumer purchasing, and inspire loyalty to and advocacy of LEGOLAND Florida Resort. This intern will gain a well-rounded understanding of public relations fundamentals, including communication strategy development, relationship building and branded content creation, for LEGOLAND Florida Resort and Merlin Entertainments.

Be a force of positive energy to help create AWESOME marketing programs that get our fans excited about LEGOLAND® Florida Resort. In this role, you’ll assist with business cases and initiatives that drive visitation, increase consumer purchasing, and inspire loyalty to and advocacy of LEGOLAND Florida Resort. This intern will gain a well-rounded understanding of the brand management, content creation and marketing fundamentals, including paid media placements and digital strategies for LEGOLAND Florida Resort and Merlin Entertainments.  

  Position Summary: The Internal Communications Specialist will seek to increase employee awareness, understanding, and engagement, while inspiring multi-directional communication across a variety of channels.   Responsibilities:...

About the Role The Facility Maintenance Team handles all sanitation for the back of house areas in the resort as well as any minor facility repairs within the park.   Role Description - Ability to drive a pickup truck with trailer and have knowledge of operating an...

About Us: - At our core, we strive to ensure that every guest we welcome experiences nothing short of a magical, memorable, world-class visit. We are dedicated to our company purpose of...

A Technician’s responsibility is to maintain the quality of the guest experience at the highest level possible by ensuring that all technical aspects of areas under Entertainment and Events are delivered at consistently excellent levels. Areas of responsibility include but are not limited to supporting show operations (audio, lighting, scenic, props, pyrotechnics, and video ), special events install/operation/strike, and resort wide audio support including ride audio, background music, paging microphones, ride CCTV, theatrical lighting systems, and effects inside the 4D theatre. Entertainment team members are cross-trained to work and support in all areas of the Entertainment Technical department. -

  Under the direction and supervision of the Head of Training and Compliance, the Systems and Technical Author is responsible for the Organization of Planned and Reactive Task Requirements, as well as ensuring Technical Documentation and Scheduled Preventative Maintenance information is accurate and kept up to date. Responsible for supporting the entire Department in use of the Asset Management System as well as Compliance and Reporting needs from the Resort Asset Register.  

    A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’...

- Adopts a passionate approach to guest service by maximizing guest engagement with creatures. - Delivers world-class aquatic and terrestrial displays by actively listening, communicating, and engaging with team members, managers, and guests.

  An Entertainment Stage Manager fuses the fundamentals of entertainment stage management and company management practices, with responsibility to lead, supervise, and take ownership of the rehearsal process and subsequent daily operation of their assigned show venue, event or experience product. This role manages multiple performances and/or multiple experiences each day with a focus on maintaining show quality, developing and motivating their cast and crew, facilitating communication, administrative responsivities and creating a harmonious work...

To provide a support to the Human Resources Department at LEGOLAND New York Resort. This role will be responsible for administering a wide variety of HR processes including recruitment, payroll, benefits, employee relations, training and development.   About the Role To provide a support to the Human Resources Department at LEGOLAND New York Resort. This role will be responsible for administering a wide variety of HR processes including recruitment, payroll, benefits, employee relations, training and...

LEGOLAND Florida Resort is seeking an Entertainment Creative Costume Lead who is people focused, detail-oriented, highly motivated, proactive, hands-on and enjoys the fun of working in collaboration at a Theme Park built for kids. Our Costume & Wardrobe Lead supports two key business areas under one roof, Entertainment Creative Costuming & Costuming Operations.  This includes providing services to support Entertainment Costuming for shows, event, and costume character experiences within the Theme Park and Hotel Accommodations.  Our Costuming Lead actively participates and oversees all creative costume development under the supervision of the...

At our core, we strive to ensure that every guest we welcome experiences nothing short of a magical, memorable, world-class visit. We are dedicated to crafting unforgettable moments and leaving a lasting impression on each and every guest. Simultaneously, we are committed to fostering a culture where every member of our team embodies and exemplifies our company values.   Scope of Job:   As the leader of the marketing team, your role is pivotal in bringing our collective goal to life. You will spearhead the development and execution of our attractions' marketing plan, meticulously aligning it with our brand values and overarching...

As a Resort Experience Education Playmaker, you will be working within the Resort Experience department consisting of Education, Welcome Experience, and Entertainment. You will be delivering best-in-class services to all resort guests, engaging in guest interactions, providing memorable experiences, while preserving LEGOLAND® California Resort’s highest standards of safety and service. This role will support our Resort Experience - Education department which is a combination of LEGO Build Attractions, Education Playmakers, and Ushering.

Exciting Opportunity: Join Us as a Guest Experience Shift Lead!   Scope of Job: Are you ready to take the lead in creating magical experiences for our guests? As a Guest Experience Shift Lead, you play a pivotal role in the day-to-day operations of our attraction. Serving as the Manager on Duty, you will ensure the seamless operation of Admissions, Retail Shop, and Café. Your mission? To elevate our customer service to new heights and inspire your team to be "guest obsessed" every day.   Essential Functions: - Manager on Duty: - Oversee the smooth operation of Admissions, Attraction, Food...

Scope of Job: Under the direction and supervision of the Technical Training and Compliance Manager, the Digital Systems Coordinator will be responsible for creating, updating, and developing Technical Services Work Orders for Reactive and Planned Preventative Maintenance of Resort Assets, including works completed by 3rd party Companies where applicable. They will ensure conformity to required Schedules of Works and Inventory Management Processes to allow for sufficient Stock Control and Finance Reporting using the Technical Services Asset Management...

About the Role This role is part of the Control Team, which is an integral part of our Technical Services department. As a member of the Control Team, you play a major role in the success of our resort and have one of the most important responsibilities throughout the park. You will help to manage safe and efficient availability of rides, units and facilities. You will also support the Controls and Rides Maintenance teams ensuring our rides are inspected, maintained, and repaired to the highest levels possible.

Scope of Job:  Under the direction and supervision of the Training and Compliance Manager, the Training and Compliance Coordinator assists the T&C manager in making sure the LLNYR Technical Services Team is following all Merlin Group, LLNYR Health and Safety Standards, OSHA and ANSI codes, and NYS and Local Municipality Codes. Helps to develop, implement and monitor robust engineering, safety and training compliance strategies and procedures across entire Technical Services Department. 

With a primary focus on staff and guest obsession, the Team Leader plays a crucial role in making this the best place to work in the world. TheTeam Leader position is a guest-facing, frontline role with elevated responsibilities that supports the frontline Guest Experience Host in their assigned department. To maintain excellent guest satisfaction results and to promote a positive work environment, the Team Leader is present in guest-facing areas and assists with delivering memorable experiences with guests and empowering fellow frontline Model Citizens to do the same. The Team Leader acts as a constant resource of department knowledge with administrative responsibilities for the Model Citizens in their assigned...

About the Role 

About Us LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

About the role... Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.   What you’ll be doing... - Secure facilities, equipment and other assets to prevent loss and/or damage. - Monitor surveillance equipment, access and exit points to prevent loss...

About the role...   Medic/EMT will perform duties associated with providing emergency medical care to the sick and injured in accordance with all applicable laws, regulations, and Company policies. This position involves interpretation and communication of complex regulations, protected medical data, terminology and working outside in inclement weather.    What you’ll be doing... -

About the role... Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.   What you’ll be doing... -

About the role... Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes in many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.   What you’ll be doing... - Accountable for all...