Merlin Entertainments

Technical Services Digital Systems Coordinator

Location (Country-State-City) US-NY-Goshen
Job ID
2024-3114
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND New York

What you'll bring to the team

Scope of Job:

Under the direction and supervision of the Technical Training and Compliance Manager, the Digital Systems Coordinator will be responsible for creating, updating, and developing Technical Services Work Orders for Reactive and Planned Preventative Maintenance of Resort Assets, including works completed by 3rd party Companies where applicable. They will ensure conformity to required Schedules of Works and Inventory Management Processes to allow for sufficient Stock Control and Finance Reporting using the Technical Services Asset Management System, HxGN.

Main Responsibilities will be, but not limited to, the following:

  • Updates and Additions to Technical Work Orders as Required.
  • Development of Work Order Dashboards to display Key Information.
  • Support with Quarterly Stock and Tool Inventory alongside Departmental Managers and Assistant Managers for tracking and validating Stores and Parts to match up to Planned and Reactive Maintenance Work Orders.
  • Updating Asset Registers and Resort Asset Hierarchy held within HxGN as the Resort grows.
  • Development of Reporting Capabilities of the System to provide Departmental Managers with Performance/Compliance/Finance Reports
  • Recording of 3rd Party Inspection Works and Reports/Certificates within HxGN where required.
  • Implementation of Power BI Opportunities.
  • Working closely with the department Managers and Assistant Managers to lend mutual aid to all issues that arise within the system.
  • Attend any Safety/HxGN Training as required by the Business to enhance capability.
  • Provide Training for Internal Team Members to support Day to Day Business Activity.
  • Other duties as assigned per business need. 

Qualifications & Experience

Skills, Experience & Qualifications:

 

  • Entry Level Technical Compliance Role
  • Previous Asset Management and Tracking Experience Desirable.
  • Previous Experience with Asset Management Systems, like Infor, Maximo, CMMS, Asset Panda a plus.
  • Understanding of requirements of Planned Preventative Maintenance and Work Order processes ideal.
  • Suited well to someone with experience of using Database Software to input and manipulate Data.
  • Good organizational skills are necessary to take charge of organizing system priorities and improving the efficiency of the tracking and reporting process.
  • Good eye for detail.
  • The ability to manage multiple projects at one time in an efficient and timely manner is important in this position.
  • Desire to find ways to improve the information held within the system and the way in which it is utilised to benefit the Department Managers.
  • Good written and verbal communication skills are crucial to link with the Multiple Team Environment.
  • Problem-solving skills to come up with ways to improve overall efficiency and overcome system problems as well as developing processes.
  • OSHA 10 for General Industry a plus.   
  • Previous Experience with Microsoft Office Suite, particularly Excel.
  • Ability to work outdoors in all weather conditions. 
  • Ability to work varied hours. 
  • Ability to push, lift, carry and pull up to 50 pounds. 

Health, Safety & Security:

  • Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes.
  • Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
  • Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager.
  • Compliance of safe working procedures for work activities within one’s job role, but cognizant of the effects on others prior to the activity/function. 
  • In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager.

Pay Range

From USD $21.00/Hr.

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