Exciting Opportunity: Join Us as a Guest Experience Shift Lead!
Scope of Job:
Are you ready to take the lead in creating magical experiences for our guests? As a Guest Experience Shift Lead, you play a pivotal role in the day-to-day operations of our attraction. Serving as the Manager on Duty, you will ensure the seamless operation of Admissions, Retail Shop, and Café. Your mission? To elevate our customer service to new heights and inspire your team to be "guest obsessed" every day.
Essential Functions:
Manager on Duty:
Training and Development:
Guest Experience/Attraction:
Health & Safety:
Safety is our top priority. You and your team are responsible for ensuring a safe environment for colleagues and guests. Adherence to Group Policy (HS001) and relevant laws is a must. Prompt reporting and cooperation in investigations are vital in maintaining a secure workplace.
Education and Experience:
Work Environment:
Step into a dynamic work environment, where your dedication contributes to creating lasting memories for our guests. Whether inside or outside, your commitment to excellence will shine.
Join Us and Be the Magic Behind the Experience!
The Benefits:
We're growing fast, and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. If you're already fantastic and want to become even better, our magic can help here.
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