Merlin Entertainments

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Location US-TX-Grapevine, TX
  SEA LIFE Dallas is on the lookout for a Education Shift Lead to deliver memorable experiences to our guests!  Here at SEA LIFE our love of the oceans is at the heart of everything we do. Our aquarium is full of passionate, dedicated people who are committed to making sure our guests’ experiences are the...
Employment Type
Full-Time
Location US-TX-Grapevine, TX
  🌟 Become a Retail Shift Lead at Merlin Entertainments – Where Magic Meets Adventure! 🌟 Position: Retail Shift Lead Location: LEGOLAND Discovery Center   Collective Goal: We’re all about creating magical, memorable, world-class experiences for our guests, and we want YOU to help lead the way! As a Retail Shift Lead, you’ll be a key player in making sure everything runs smoothly, ensuring our team delivers exceptional service and embraces our core...
Employment Type
Full-Time
Location US-MO-Kansas City, MO
  🌟 Join Our Team and Help Create Unforgettable Experiences! 🌟 Position: F&B Shift Lead Location: LEGOLAND Discovery Center Job Purpose: Take the reins and ensure the smooth daily operation of our exciting Food & Beverage outlets! Your mission? To develop, implement, and uphold top-notch quality standards that make our guests’ experience extraordinary while maximizing revenue. 🍽️✨
Employment Type
Full-Time
Location US-TX-Grapevine, TX
  🌟 Join Our Magical Team as a Guest Experience Shift Lead! 🌟   Collective Goal: ✨ Create magical, memorable experiences for every guest while living and breathing The Merlin Way– our company values that guide everything we do.   Are you ready to lead with excitement and make every day unforgettable? We’re looking for a passionate, guest-obsessed individual to step into the role of Guest Experience Shift Lead at one of our world-class...
Employment Type
Full-Time
Location US-FL-Winter Haven
About the role... Join the LEGOLAND Florida maintenance team and play a key part in ensuring everything runs smoothly! In this role, you’ll be responsible for maintaining, repairing, and installing a wide range of equipment, hardware, and maintenance accessories under the direction of the Facilities Team Leader and/or Supervisor. You’ll contribute to general repairs, assist in preventative maintenance tasks, and support other skilled trades during rehabilitation projects. Whether it’s keeping the park running or helping with new installations, you’ll be an essential part of the...
Employment Type
Full-Time
Location US-FL-Orlando
  We are looking for a Regional Head of Procurement - US to join our Procurement Team. The role will be based at our Orlando Hub in Florida, with hybrid working for those looking for more working flexibility.    Join our team to manage supplier contracts, achieve...
Employment Type
Full-Time
Location US-NY-Goshen
Scope of Job: This position will work under the direction of the Landscape Manager. All functions shall be performed in accordance with Landscape department and LEGOLAND New York Resort policies, practices, and...
Employment Type
Full-Time
Location US-NY-Goshen
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at our BRAND NEW LEGOLAND our endless.    About the Role This role is part of the ride and attractions maintenance team,...
Employment Type
Full-Time
Location US-NY-Goshen
  We're LEGOLAND New York Resort - the place where FUN is built and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at our BRAND NEW LEGOLAND our endless.    About the Role Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services...
Employment Type
Full-Time
Location US-IL-Schaumburg, IL
  Collective Goal: At LEGOLAND Discovery Center Chicago, our mission is clear: ensure every guest we welcome enjoys a magical, unforgettable experience while every team member embraces and embodies our company values, known as The Merlin Way. 🌈   Position: Group Reservations & Sales Coordinator 📝 In this dynamic role, you will oversee all aspects of the group reservation process, focusing on tour operators, group bookings, buyouts, dive, and snorkel experiences. You’ll play an essential part in driving...
Employment Type
Full-Time
Location US-FL-Orlando
ROLE SUMMARY   The Director of Revenue Management is a key leadership role, charged with maximizing revenue across North America attractions, encompassing admissions and hotel revenue management. As a collaborative and visionary leader, the Director will achieve outstanding revenue outcomes by leveraging data-driven insights, identifying trends, and implementing strategies aligned with business objectives. This role requires a blend of analytical expertise and creative problem-solving to deliver a best-in-class approach to revenue...
Employment Type
Full-Time
Location US-FL-Winter Haven
Employment Type
Full-Time
Location US-TX-Grapevine, TX
  Join Our Team and Make Magic Happen! ✨🎢   Collective Goal: At LEGOLAND Discovery Center Dallas our mission is simple: ensure every guest experiences a magical, unforgettable visit, while every team member lives and breathes our values, known as The Merlin Way. 🌟   Position: Food and Beverage Shift Lead 🍽️ The Food and Beverage Shift Lead plays a key role in providing outstanding Guest Experiences by managing daily operations and ensuring smooth and efficient running of the...
Employment Type
Full-Time
Location US-FL-Winter Haven
About the role...   This position requires that you work at least 6 shifts per months (3 of which must be weekends) Our medic team has shifts beginning at 7:30am, typically ending at 9pm.    Medic/EMT will perform duties associated with providing emergency medical...
Employment Type
Part-Time
Location US-FL-Winter Haven
Position Summary:          Safety is paramount in everything we do. This role is part of the Water Park and Water Quality team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the success of our resort and have one of the most...
Employment Type
Full-Time
Location US-TX-Grapevine, TX
  🌟 Join the Magic as a Guest Experience Shift Lead at Merlin Entertainments! 🌟 Our collective goal is simple: To ensure every guest enjoys a magical, unforgettable experience and that every team member embraces and embodies our core values – The Merlin Way! 🎢✨   Are you passionate about providing world-class guest service? Do you love working in a fast-paced, fun environment, and leading a team to create unforgettable memories? If so, we want YOU to be part of our team as a Guest Experience Shift...
Employment Type
Full-Time
Location US-FL-Winter Haven
About the role... Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes to many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.   What you’ll be doing... - Accountable for all work...
Employment Type
Full-Time
Location US-FL-Winter Haven
Scope of Job:   Responsible for, but not limited to, supervising day-to-day maintenance of all rides and ride related areas. This position is classified as a working team leader position with 75% of the time in the field as a hands-on worker with responsibilities of directing the wider team. The expectation is for this role is for the person to perform the normal day to duties of a ride technician, while taking on extra responsibilities to support...
Employment Type
Full-Time
Location US-FL-Winter Haven
About the role... Receives, handles, stores, issues, and delivers merchandise for the LEGOLAND Florida Resort. Moves materials and merchandise to storage areas and bin locations utilizing forklifts, pallet jacks, and or other material moving equipment. Drives company vehicles to deliver materials to on and off-site drop-off points.   What you’ll be doing... - Loads and unloads vehicles, containers, trailers and trucks.
Employment Type
Part-Time
Location US-FL-Winter Haven
About the role... Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.   What you’ll be doing... -
Employment Type
Full-Time
Location US-VA-Springfield
  At Merlin, we believe in creating magical, world-class experiences for every guest, while nurturing a culture where every team member lives and breathes our core values. As a General Manager, you are the driving force behind delivering our strategic goals, ensuring profitability, and maintaining guest satisfaction — all while fostering a work environment that aligns with The Merlin Way values: We Care, Own Your Craft, Drive and Discover, Go Together, and Enjoy The Ride. Key ResponsibilitiesWe Care - Guest-Centered...
Employment Type
Full-Time
Location US-FL-Winter Haven
  Scope of Job:           Working alongside the Displays Curator to maintain all aspects of the daily care, feeding and life support system maintenance of a diverse collection of freshwater and marine animals including...
Employment Type
Full-Time
Location US-AZ-Tempe, AZ
  The Curator is the head of the Displays team, overseeing animal care and welfare and display development and design for the aquarium. The Curator achieves high standards of display presentation and animal husbandry for various salt and freshwater species. The Curator supervises the displays team and assists with routine maintenance and animal husbandry issues. The Curator works closely with the General Manager and Merlin’s Global Conservation, Welfare and Engagement division to create engaging exhibits, maintain animal health, and enhance guest experiences.   • Directs exhibit upkeep, animal husbandry practices and planning for more than 20 animal...
Employment Type
Full-Time
Location US-MI-Auburn Hills
Employment Type
Full-Time
Location US-FL-Winter Haven
Scope of Job:         The Retail Premium Services Coordinator is responsible for the day-to-day operations of VIP Experiences, Cabanas, Birthday Packages and other “Premium Services” as needed. As part of this role, some operational shifts as part of the Commercial Duty “500” program will be included, and this role may be required to assist in the park on peak days.   Main Responsibilities:  
Employment Type
Full-Time
Location US-OH-Columbus, OH
Our Collective Goal Create unforgettable, world-class experiences for every guest and foster a culture where each team member embodies The Merlin Way values: We Care, Own Your Craft, Drive and Discover, Go Together, and Enjoy the Ride. Scope of the Role As a Retail Manager, you’ll lead the day-to-day operations of our retail areas, ensuring efficiency, profitability, and exceptional guest experiences. You’ll champion team performance, manage inventory, and align...
Employment Type
Full-Time
Location US-FL-Orlando
  Merlin’s Magic Wand, a global children’s charity, is seeking a dynamic Partnerships & Fundraising Manager to join our team in Orlando, Florida. In this exciting role, you’ll lead efforts to build impactful partnerships, drive fundraising initiatives, and champion our mission to bring joy to children facing challenges. From developing strategic collaborations with corporate sponsors to overseeing engaging campaigns, you’ll...
Employment Type
Full-Time
Location US-MI-Auburn Hills
  🌟 Join the Magic as a Food & Beverage Shift Lead! 🌟 At Merlin Entertainments, our goal is simple: create magical moments for every guest and provide an unforgettable experience. 🎢✨ We're looking for a fun, dynamic Food & Beverage Shift Lead who thrives in a fast-paced environment and is passionate about delivering exceptional guest service! 🙌   our Mission (Should You Choose to Accept It!): You’ll play a vital role as the Manager on Duty...
Employment Type
Full-Time
Location US-MI-Auburn Hills
  🌟 Become a Food & Beverage Supervisor at Merlin Entertainments! 🌟 At Merlin Entertainments, our mission is clear: create unforgettable, magical moments for every guest that walks through our doors! 🎢✨ If you’re an energetic leader with a passion for food, beverage, and guest service, we want YOU to join our team as a Food & Beverage Supervisor! 🙌   Your Mission (Should You Choose to Accept It!): As the Food & Beverage Supervisor, you’ll lead...
Employment Type
Full-Time
Location US-FL-Winter Haven
Job Title: Health Services Supervisor   Scope: - Serve as the Health Services Supervisor for a resort theme park with over 1,000 employees and 2 million guests annually. - Lead health services operations, reporting directly to the Head of Health & Safety. - Supervise a team of 5 full-time and up to 20 part-time medics (EMTs and paramedics), providing essential first aid to guests and employees. -
Employment Type
Full-Time
Location US-FL-Winter Haven
        This position requires candidates to have experience with resort...
Employment Type
Full-Time
Location US-FL-Winter Haven
  Scope of Job:         Acts as the point of contact between Cast, Crew, and Managers. Supports Entertainment Department in the production of park wide events and...
Employment Type
Full-Time
Location US-FL-Winter Haven
About the role... Manage the day-to-day operations of guest communication. Ensure excellent levels of service and information are provided in a timely manner across multiple platforms including AVIUS, Accesso, Yext and various social media platforms. Respond to and categorize guest communication ensuring a positive solution with a trackable detailed summary, including but not limited to guest recovery. A guest communications team member acts as a liaison between our guests and our business including Admissions, Retail, Entertainment and etc. Works to identify trends and communicate information so that actionable insights can be...
Employment Type
Full-Time
Location US-FL-Winter Haven
Position Summary:          Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the...
Employment Type
Full-Time
Location US-FL-Winter Haven
  About the role... Responsible for providing consistent and energetic performance in cast roles, by adhering to the standard set by the show script and Director.  Performers will use their skill set to engage and entertain audiences throughout their day.  LEGOLAND Florida Resort has such performance opportunities as mainstage shows, meet and greets, atmosphere entertainment, evening entertainment in our Hotels, and added opportunities for seasonal events such as Brick or Treat or Holidays at...
Employment Type
Part-Time