🎓 Schools & Groups Coordinator 🚌

📍 Location: LEGOLAND Discovery Center Arizona
🕒 Full-Time | Must be flexible with scheduling
🎢 Company: Merlin Entertainments

Are you a natural planner who thrives on creating unforgettable experiences for schools, camps, and tour groups? ✏️📆 We’re on the lookout for a proactive, people-first Schools & Groups Coordinator to lead group reservations and ensure a magical visit for every guest from start to finish!

Join our world of fun and adventure, where learning meets laughter — and no two days are ever the same!

🔑 What You’ll Do

As a Schools & Groups Coordinator, you’ll be the driving force behind all things group bookings! From the first inquiry to the final farewell, you’ll ensure every group visit is smooth, exciting, and memorable. Responsibilities include:

📞 Handling inbound inquiries from schools and group leaders, providing all the info they need to plan their visit
🧾 Coordinating all aspects of group reservations, including booking, special needs, and arrival logistics
🎉 Greeting and welcoming groups upon arrival with warmth and energy
📊 Submitting weekly and monthly booking and revenue reports
💼 Building and maintaining strong relationships with schools, tour companies, and community organizations
🎯 Assisting in achieving volume and revenue goals through outreach and client relationship management
📣 Supporting special promotions, campaigns, and marketing events
📅 Organizing and attending familiarization tours, trade shows, and community events
📚 Managing all client communications, maintaining event checklists, timelines, and follow-up procedures
🚀 Assisting with program performance analysis to help improve future events
📎 Supporting other marketing and administrative needs as assigned

💡 What We’re Looking For

✅ High School Diploma or GED required; College degree preferred
✅ 2+ years of experience in customer service or group coordination
✅ Strong written and verbal communication skills
✅ Ability to multitask and stay organized in a fast-paced environment
✅ Positive attitude and ability to adapt to changing priorities
✅ Proficiency in Microsoft Office (Word, Excel, Outlook)
✅ Previous experience in a call center or sales environment a plus

🎁 Why You’ll Love Working Here

At Merlin, we believe in creating joy and memorable moments — not just for our guests, but for our team too! Here’s what you’ll enjoy:

🎟️ Merlin Magic Pass — free admission for you + discounts for family & friends across all Merlin attractions
🏥 Excellent healthcare options (medical, dental, and vision)
🏖️ Generous Paid Time Off (PTO) to rest, recharge, and explore
🚀 Career growth opportunities in a global organization
🎉 A supportive, inclusive team culture that celebrates YOU

🛠️ Additional Details

🕘 Schedule: Typically Monday–Friday, but flexibility is required for early mornings, weekends, holidays, and special events
🚶 Physical Demands: Must be able to sit/stand for long periods and walk throughout the attraction; occasional lifting (up to 10 lbs)
🌡️ Work Environment: Indoor and outdoor settings with varying temperatures, noise levels, and lighting

🌟 Ready to Make Magic Happen?

If you're an organized multitasker who loves working with people and creating impactful guest experiences, we want to hear from you! ✨ Apply now and bring your energy and passion to one of the most exciting teams around. 💼🎢

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨