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Position Summary:
Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the success of our resort and have one of the most important responsibilities throughout the park. You must always provide and guarantee a fun and safe environment for our guests with a focus on safety, ensuring that our equipment and buildings are...
Position Summary:
Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part...
Job Title:
Health, Safety, Security, and Environmental Director – LEGOLAND California Resort
Position Overview:
Are you passionate about creating safe, secure, and sustainable environments? As the Health, Safety, Security, and Environmental (HSSE) Director at LEGOLAND California Resort, you will take the lead in shaping and implementing an industry-leading HSSE program. You'll be a key member of the resort's leadership team, driving the highest standards in health, safety, security, and environmental management, all while ensuring compliance with local regulations and Merlin...
As the Head of Health & Safety for the Resort, you play a pivotal role in ensuring the safety of both employees and guests while leading a team dedicated to delivering world-class care and risk management. This position requires a hands-on approach, working in tandem with various teams to maintain compliance, improve safety culture, and manage critical health services.
Scope of Job:
- Leadership Role: You are responsible for overseeing the Health & Safety operations of a resort theme park with more than 1,000 employees and 2 million guests annually.
- Team...
Oversees and coordinates the overall efforts of External Partners and Safety within the Retail team; Supports External Partners in delivering the highest level of guest service; Oversees External Partners to ensure staff development (ensuring all respective team members are fully trained to all company standards including New Hire Orientation, KPIs (Key Performance Indicators), cleanliness, transactions, financial controls, etc.); and frequently checks on External Partners and their units out in the Resort to ensure that cleanliness and safety standards are being upheld on a...
At Merlin, we believe in creating magical, world-class experiences for every guest, while nurturing a culture where every team member lives and breathes our core values. As a General Manager, you are the driving force behind delivering our strategic goals, ensuring profitability, and maintaining guest satisfaction — all while fostering a work environment that aligns with The Merlin Way values: We Care, Own Your Craft, Drive and Discover, Go Together, and Enjoy The Ride.
Key ResponsibilitiesWe Care
- Guest-Centered Culture: Drive...
The Maintenance/Facilities Technician is responsible for maintaining the integrity and safety of all ride attractions along with the site and supporting systems to the highest possible standards so that it does not present a risk to staff or guests.
Key Responsibilities:
- Perform all required PPM work related to the wheel and carousel as directed by dept. management to the highest possible standards and document within internal work order control system.
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Scope of Job:
Create and deliver marketing strategies for the LEGOLAND New York Resort to increase brand awareness and drive business revenue, to ensure annual EBITDA targets are met. Lead all aspects of advertising and media, public relations, event marketing, partnerships & promotions, and relative budgets and policies. Develop and lead a high performing and effective Marketing team in close partnership with the stakeholders of the North American marketing leadership team.
To design, develop, deploy and assess training programs for technical services work practices, with special attention to maintaining rides and attractions by Rides Maintenance department.
Responsible for directing the...
Essential Functions:
- Maintain, repair, and troubleshoot all areas of the attraction's equipment and machinery, including HVAC, electrical, pneumatic, hydraulic systems, and themed attractions.
- Apply your hands-on knowledge to minimize downtime and maximize the guest experience.
- Perform various tasks, including custodial duties, equipment maintenance, exhibit setup, and takedown.
- Monitor and maintain building systems, ensuring a safe and clean environment for guests and colleagues.
- Adhere to safety protocols and promptly report any hazards or incidents.
- Collaborate with team members to complete work order repairs and preventive maintenance tasks.
- Utilize your...
Position Summary:
- Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department.
- As a member of the facilities team, you will play a major role in the success of our resort and have one of the most important responsibilities throughout the park.
- You must always provide and guarantee a fun and safe environment for our guests with a focus on safety, ensuring that our equipment and...
An Entertainment Stage Manager fuses the fundamentals of entertainment stage management and company management practices, with responsibility to lead, supervise, and take ownership of the rehearsal process and subsequent daily operation of their assigned show venue, event or experience product. This role manages multiple performances and/or multiple experiences each day with a focus on maintaining show quality, developing and motivating their cast and crew, facilitating communication, administrative responsivities and creating a...
About the role...
Responsible for providing consistent and energetic performance in cast roles, by adhering to the standard set by the show script and Director. Performers will use their skill set to engage and entertain audiences throughout their day. LEGOLAND Florida Resort has such performance opportunities as mainstage shows, meet and greets, atmosphere entertainment, evening entertainment in our Hotels, and added opportunities for seasonal events such as Brick or Treat or Holidays at...
Scope of Job:
Responsible for distribution, inventory operations and procedures in maintenance warehousing and storage of spare parts and equipment. All...
Performs a variety of duties related to Guest service, ride safety, and business operations. Exhibits positive customer engagement, always demonstrating the Merlin Values. This position is a multi-skilled role which will receive training in multiple departments, with Rides & Attractions a requirement. Rotates between multiple departments as business needs dictate.
Rides and...
About the role...
Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes in many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.
What you’ll be doing...
- Accountable for all...
Under the direction and supervision of the Head of Training and Compliance, the Systems and Technical Author is responsible for the Organization of Planned and Reactive Task Requirements, as well as ensuring Technical Documentation and Scheduled Preventative Maintenance information is accurate and kept up to date. Responsible for supporting the entire Department in use of the Asset Management System as well as Compliance and Reporting needs from the Resort Asset Register.
About the role...
Receives, handles, stores, issues, and delivers merchandise for the LEGOLAND Florida Resort. Moves materials and merchandise to storage areas and bin locations utilizing forklifts, pallet jacks, and or other material moving equipment. Drives company vehicles to deliver materials to on and off site drop-off points.
What you’ll be doing...
- Loads and unloads vehicles, containers, trailers and trucks.
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About the role...
Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.
What you’ll be doing...
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