The PR Manager NA (Madame Tussauds & Growth Brands Cluster) is a key role partnering with the GTM Director, MT & Growth Brands, to promote, shape, and safeguard the reputation of Merlin’s attractions across the cluster, including Madame Tussauds locations in Las Vegas, Nashville, and LA, as well as Peppa Pig World of Play locations in Chicago and Michigan, Peppa Camp DC, and Bubble Planet Arizona. The role leads consumer-facing public relations activity for individual attractions and the cluster as a whole, proactively manages issues in line...
ROLE OVERVIEW
This is a high-impact global commercial leadership role, responsible for driving the growth, market positioning, and revenue performance of Merlin’s iconic Madame Tussauds and Growth Brands portfolio across Europe, APAC, and North America.
You will own the end-to-end go-to-market strategy for a diverse, multi-country estate, ensuring that every attraction—from London to Las Vegas, Singapore to Shanghai—delivers world-class guest...
🛡️ Health & Safety Ranger – Peppa Pig Theme Park Dallas 🐷🎢
About the Role
Do you love keeping people safe while helping families have fun? ✨ As a Health & Safety Ranger at Peppa Pig Theme Park Dallas, you’ll be the guardian of fun and safety! 🛡️ You’ll maintain a safe and secure environment for...
🐠 Guest Experience Host
✨ Build yourself a more exciting future!
Dive into a role where no two days are the same. At SEA LIFE New Jersey, our Guest Experience Hosts are the heart of the attraction — bringing energy,...
🎡 Attraction Lead – The Orlando Eye 🌟
About the Role
Ready to take the lead at one of Orlando’s most iconic attractions? ✨ As an Attraction Lead at the Orlando Eye, you’ll play a key role in delivering safe, smooth, and unforgettable guest experiences every single day.
As a Retail Shift Lead, you’ll bring the energy, leadership, and fun to every shift across two incredible attractions — SEA LIFE Dallas and Peppa Pig World of Play Dallas! You’ll be the go-to presence on the floor, supporting daily retail operations, stepping into guest-facing roles when needed, and leading by example to deliver memorable, smile-filled experiences. From coaching and motivating the team to ensuring every guest interaction feels...
🐷 Guest Experience Host
🎢 Create Memorable Moments. Deliver Smiles. Have Fun.
Are you energetic, friendly, and passionate about creating amazing guest experiences? As a Host – Puddle Jumper, you’ll be at the heart of the fun, helping families make unforgettable memories from the...
🛠️ Facilities Maintenance Technician (Part-Time)
🎢 About the Role
As a Facilities Maintenance Technician, you’ll be one of the heroes behind the scenes keeping our world magical, safe, and ship-shape!...
Admissions Shift Lead - Legoland Discovery Center New JerseyWhat You'll Do:
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🎯 Act as Supervisor on Duty, keeping Admissions running smoothly
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👥 Assign, support, and motivate front-line teams to be truly guest-obsessed
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🚦 Manage queues and guest flow...
ROLE OVERVIEW
This is a pivotal regional leadership role responsible for shaping and delivering Merlin’s Technical Services strategy across a diverse portfolio of world-class attractions. You will lead the safe, reliable and commercially effective performance of all technical assets—ensuring rides, infrastructure and facilities are maintained to the highest standards of compliance, availability, and guest experience.
As a senior functional leader, you will partner...
Ready to lead, have fun, and build real leadership experience? 🐷🎉
At Peppa Pig World of Play Michigan, our Guest Experience Shift Leads play a hands-on role in creating joyful, unforgettable moments for families while developing...
Be the first smile. Lead the fun—one little guest at a time. 🐷🎉
At Peppa Pig World of Play, our Admissions Shift Leads play a key role in creating joyful first impressions for every family that walks through our doors....
🎉 Retail Supervisor – LEGOLAND Discovery Center Philadelphia 🏰
About the Role
Are you ready to lead, inspire, and have fun while doing it? 😎 As a Retail Supervisor at LEGOLAND Discovery Center Philadelphia, you’ll be the front-line hero driving an unforgettable retail...
Be the first smile. Lead the fun—one awesome guest at a time. 🧱🎉
At LEGOLAND Discovery Center San Antonio, our Admissions Shift Leads help create memorable first impressions for every family that steps into our colorful, creative world. This hands-on leadership role is perfect for emerging leaders who love being on the floor, supporting their team, and setting the tone for an...
The Finance Business Partner- Capital Developments is a strategic role responsible for partnering with senior business leaders on a variety of projects to drive financial performance and ensure optimal resource allocation. This role will oversee financial analysis, budgeting, forecasting, and strategic decision-making for key projects
across the organization. The FBP will provide actionable financial insights to project teams,...
Retail Shift Lead 🧱✨
Do you love creating awesome guest experiences? Enjoy a fast-paced, energetic environment? Ready to help lead a team while surrounded by creativity and fun?
LEGOLAND Discovery Center New Jersey is on the lookout for...
The Infrastructure Operations Senior Technician will lead and support the operational integrity of our IT infrastructure. This senior role is pivotal in driving operational excellence, ensuring service reliability, and maintaining compliance with information security and data governance standards. You will work closely with the Infrastructure Operations Manager and collaborate across global teams to deliver consistent, high-quality infrastructure services within an ITIL-aligned framework.
🌟 Technician – Peppa Pig Theme Park Dallas 🐷🎢
Join the team that keeps the magic oinking!
Are you a hands-on problem solver who loves making things run smoothly? Do you want to help...
🌊 Technician – SEA LIFE Dallas 🐠🦈
Join the team that keeps the ocean magic flowing!
Are you a hands-on problem solver who loves making things run smoothly? Do you enjoy fixing, building, and keeping...
Looking for a role that’s anything but ordinary? Step into a position that supports the excitement of SEA LIFE Michigan Aquarium and the imagination of Peppa Pig World of Play Michigan. As a Lead Maintenance Technician, you’ll tackle hands-on challenges, solve real-world problems, and play a key role in keeping the magic alive every single day....
🌟 Guest Experience Host – LEGOLAND Discovery Center Westchester 🌟
Do you love fun, creativity, and making people smile? Join Team Merlin as a Guest Experience Host and help bring the magic of LEGOLAND Discovery Center to life!
As a part-time host, you'll...
Role Summary
The E-Commerce Sales Director – North America is the senior commercial owner for direct-to-consumer and digital sales performance across the region. This role is accountable for driving revenue growth, conversion optimization, and trading excellence across all owned e-commerce and direct sales channels.
The role defines and executes the regional e-commerce and digital sales strategy, translating Merlin’s global consumer ambition into...
The Accommodation Manager is a 10-month renewable assignment, overseeing daily hotel operations, guest satisfaction, and service delivery across departments. This role will lead our guest service hosts, bell/valet, and lifeguard teams, resolve guest concerns, and ensure seamless coordination with all hotel departments. This role will ensure compliance with hotel policies, procedures, and KPI standards, with flexibility to support overnight operations as required.
Ready to play a key role behind the scenes at LEGOLAND Discovery Center Michigan? Our Technicians keep the attraction running at its best through a mix of planned and reactive maintenance. You’ll troubleshoot, repair, and maintain everything from lighting and AV systems to rides, machinery, and themed elements — ensuring every guest enjoys a safe, smooth, and memorable visit. If you love problem-solving and hands-on work, this is where your skills help build...
Scope of Job:
Make a Splash as a LEGOLAND® Lifeguard! Looking for a role that’s meaningful, active, and fun? Join the LEGOLAND® team as a Lifeguard and help create safe, unforgettable experiences for our guests. As a lifeguard, you’ll play a critical role in protecting our guests while delivering excellent service in a fast-paced, exciting environment.
If you’re alert, responsible, and ready to make a difference every day, we’d love to have you on our...
Regional General Manager – Gateway North AmericaRole Overview
The Regional General Manager – Gateway North America is a senior operational and strategic leadership role responsible for the performance, growth, and brand delivery of multiple attractions across the region, including Madame Tussauds, SEA LIFE, and Peppa Pig World of Play.
This role partners closely with the VP, North America Attractions (Gateway) to drive sustainable EBITDA...
We are looking for a dynamic, strategic and highly creative Head of Social Media & Influencer Marketing to lead the evolution of Merlin Entertainments' North America social media & influencer strategy, while directly overseeing best in class delivery for the Orlando Cluster. This role is responsible for shaping and executing a region-wide vision for social excellence across all major platforms, strengthening brand presence and storytelling, evolving owned and influencer style content into the paid media space,...
The Head of Consumer Engagement leads the regional execution of global engagement strategies across CRM, social and content, POS marketing, and membership programs. This role plays a critical part in strengthening customer relationships, increasing visitation and lifetime value, and driving measurable revenue growth across the region’s attractions portfolio.
The Facilities Technician is the heartbeat of the behind-the-scenes magic at Peppa Pig World of Play Michigan, keeping the attraction running smoothly, safely, and beautifully every single day! 🐷✨ Supporting the playful, high-energy spaces where families create memories, your work directly impacts every guest experience.
Ready to lead the shop, inspire your team, and create splash-tastic memories? 🐠🛍️🌊
At SEA LIFE Michigan, our Retail Shift Leads play a key role in creating unforgettable guest experiences long after the aquarium adventure ends. From helping families pick the perfect souvenir...
The General Manager (of a Single Site or Cluster/Large) is responsible for delivery of the attraction(s) strategy, short and long-term EBITDA, and guest satisfaction goals. Supporting the team with ensuring every guest enjoys a memorable, world-class guest experience and that every member of the team embraces and exhibits our company values.
The Field Sales Manager is a field-based growth role within Merlin’s Go-To-Market team, responsible for driving revenue through outbound sales, community relationships, schools, youth groups, and local partnerships, while working closely with internal teams to achieve volume and revenue targets.
Location: LEGOLAND California Resort (preferred)
Step into the spotlight as our Assistant Manager - Cluster and help make every guest visit magical! 🎢 You will lead your team at Sea Life and Peppa Pig World of Play to deliver unforgettable, world-class experiences while ensuring the smooth, safe, and efficient day-to-day running of assigned areas of the attraction. You will inspire your team, manage processes and vendors proactively, and drive operational excellence and profitability. Our attractions are open every day of the year, so flexibility is key as weekends and...
🌟 Technician – Peppa Pig Theme Park Dallas 🐷🎢
Join the team that keeps the magic oinking!
Are you a hands-on problem solver who loves making things run smoothly? Do you want to help...
Job Title: Operations Manager
Operating Group: Gateway North America
Division: Operations
Reports to: General Manager
Job Level: Manager
Exemption Status: Exempt
Job Summary: The Operations Manager ensures that every guest enjoys a magical, memorable,...
At the heart of everything we do is guest obsession—and as a Resort Operations Host – Experience, you’ll play a key role in delivering exceptional experiences across our resort. This is a dynamic, guest-facing role where no two days are the same. You’ll be trained across multiple areas of the resort, supporting admissions, retail, attractions, and guest engagement, all while bringing our Merlin Values to life.
If you thrive in fast-paced environments, love working with people, and want to be...
🛠️ Facilities Maintenance Technician
SEALIFE San Antonio
🔧 What You’ll Do
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Keep our attraction safe, clean, and fully operational for guests & staff 🦺
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🛠️ Facilities Maintenance Technician
LEGOLAND® Discovery Center San Antonio 🌉🧱
🔧 What You’ll Do
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Keep our attraction safe, clean, and fully operational for guests & staff 🦺
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As a Retail Shift Lead at Peppa Pig Theme Park Dallas, you’ll help bring the fun, excitement, and unforgettable moments to life each day! You’ll be a leader on the floor, guiding daily retail operations, supporting your team, and stepping into guest-facing roles whenever needed to ensure every family enjoys a smooth, cheerful, and welcoming experience. From coaching and motivating team members to creating a positive, energetic environment, you’ll play a key role in...
🌟 Seasonal Part-Time Resort Operations Host – Presentation (Zone 3)
LEGOLAND® Florida Resort
🧡 ROLE SUMMARY
Love seeing things sparkle? Take pride in a job well done? As a Resort Operations Host – Presentation, you play a huge role in creating the clean, welcoming, and magical environment that guests expect at LEGOLAND®...
🌟 Seasonal Part-Time Resort Ops Host – Experiences
LEGOLAND® Florida Resort
🧡 ROLE SUMMARY
Love creating magical moments? Obsessed with guest happiness? The Resort Operations Host – Experiences is all about bringing the fun, the smiles, and the WOW to every guest visit! 🎉
In this role,...
🌟 Guest Experience Shift Lead 🌟
LEGOLAND Discovery Center – Schaumburg, IL
Are you a natural-born leader with a passion for fun, families, and unforgettable experiences? Do you dream of turning...
Job Title: Technical Manager
Operating Group: Gateway North America
Division: Facilities
Reports to: General Manager
Job Level: Manager
Exemption Status: Exempt
Job Summary: The Technical Manager plays a vital role, ensuring that...
Guest Experience Lead - Peppa Pig World of Play Chicago
What You'll Do:
✨ Deliver unforgettable, interactive experiences to all guests.
✨ Lead by example with a floor-based approach, ensuring excellent guest...
LEGOLAND California Resort is seeing an experienced and highly motivated Senior Paid Media Manager to join our Go-To-Market team. This is an exciting opportunity to lead and drive the performance of Paid Media campaigns across LEGOLAND California Resort. This role will own the strategy, execution and optimization of all paid...
As Senior Marketing Manager for our Florida Attractions, you will lead the delivery of innovative, data-driven marketing campaigns that drive demand, achieve revenue targets, and enhance the guest experience while maximizing ROI. Working within a collaborative Go-to-Market model, you will partner closely with regional and global teams across marketing, growth, and commercial functions to execute high-impact strategies. Success in this role requires a commercially minded, results-driven leader with a strong grasp of both digital and traditional marketing and...
We are looking for a proactive, creative, and detail-oriented Social Media Manager to lead the execution of our social media activities across our cluster. Reporting to the Head of Social Media & Influencer, this role will focus on delivering the social media strategy across the cluster, alongside influencer management, content creation, community management, and assisting in day-to-day social media operations in the cluster. The ideal candidate will have a passion for social media, influencer relations, a keen eye for detail, and the ability to contribute to the creation of exciting campaigns that connect with...
Do you have a passion for the environment and sustainability? Join the team helping LEGOLAND California Resort become Zero Waste by 2030.
As a Waste Management Technician, you'll play a vital role in maximizing landfill diversion. You'll be responsible for the daily collection, transportation, and processing of all organic, inorganic, and hazardous waste generated on site. Each day, you will work with five to six other technicians to collect resort waste and dispose of it in an efficient and environmentally friendly manner. Generally, you will work behind the scenes using hand tools, powered equipment and company...
Job Title: Retail Manager
Operating Group: Gateway North America
Division: Retail Reports to: General Manager
Job Level: Manager Exemption Status: Exempt
Job Summary: The Retail Manager is responsible for overseeing the efficient, effective, and safe day-to-day running of assigned commercial areas (Retail and Food and Beverage) of the attraction,...