About the role...
Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.
What you’ll be doing...
- Secure facilities, equipment and other assets to prevent loss and/or damage.
- Monitor surveillance equipment, access and exit points to prevent loss...
About the role...
This position requires that you work at least 6 shifts per months (3 of which must be weekends)
Our medic team has shifts beginning at 7:30am, typically ending at 9pm.
Medic/EMT will perform duties associated with providing emergency medical...
Join Our LEGOLAND® Discovery Center Arizona Team as a Guest Experience Lead! π
Collective Goal:
We want to make every guest’s visit unforgettable by providing a magical and memorable world-class experience! πβ¨ We also believe that our team should embrace and showcase our company values,...
π Join the SEA LIFE Aquarium New Jersey Team as a Part-Time Animal Welfare Host! π
Are you passionate about marine life and providing top-notch care to aquatic animals? π SEA LIFE Aquarium New Jersey is looking for a Part-Time Animal Welfare Host to join our dynamic Displays Team! This exciting role involves assisting our aquarists in maintaining our vibrant marine and freshwater displays, delivering hands-on care to our...
ROLE SUMMARY
The Project Manager for Resorts at Merlin will lead the delivery of large-scale capital projects exceeding $1.5M in various locations, supporting new and existing brands. This role ensures successful project execution on time, within budget, and aligned with brand standards. You will oversee multiple projects simultaneously, working collaboratively with internal teams and external contractors to achieve feasibility, cost, and planning objectives.
The position demands...
Role Summary
The Health and Safety Director plays a critical role in supporting resort business objectives by developing and executing strategies that proactively mitigate risks, ensure regulatory compliance, and uphold the highest safety standards. This role is essential in protecting guests, employees, and contractors while reinforcing Merlin’s reputation as a leader in safety and operational excellence.
As a subject matter...
ROLE Summary
The Guest Communications Coordinator manages the day-to-day operations of guest communication. Ensure excellent levels of service and information are provided in a timely manner across multiple platforms including AVIUS, Accesso, Text and various social media platforms. Respond to and categorize guest communication ensuring a positive solution with a trackable detailed summary, including but not limited to guest recovery. A guest communications team member acts as a liaison between our guests and our...
Scope of Job:
Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes in many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.
About the role...
This position will work under the direction of the Landscape Team Leader, Irrigation Specialist and/or Landscape Supervisor. All functions shall be performed in accordance with Landscape department and LEGOLAND Florida Resort policies, practices, and procedures. Tasks performed will include but are not limited to mowing, edging, pruning, hedging, weed & pest control, minor irrigation repair and new landscaping projects. The Landscape Specialist will operate hand tools and power equipment in a safe, reliable manner. The Landscape...
π Join Our Team at Peppa! Food & Beverage Manager π
We’re looking for a passionate and dynamic Food & Beverage Manager to join our vibrant team! This role is the heart of our operation, overseeing menu development, food quality control, financial performance, and health & safety compliance while leading a motivated team. πΌπ¨π³π©π³
Scope of Job:
Ensures the overall smooth and efficient operation of the hotel as it relates to guest service, greeting guests at the door, luggage handling, luggage delivery, and lobby care and presentation, contributing to the overall creation of memorable experiences.
Main Responsibilities:
- Welcomes all guests to the Resort, providing dynamic, high quality service to all guests.
- Assists and...
About the role...
The Front Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications 11:00 PM - 7:00 AM.
What you’ll be doing...
- Welcome all guests into the resort with a genuinely warm welcome.
- Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests,...
The Curator is the head of the Displays team, overseeing animal care and welfare and display development and design for the aquarium. The Curator achieves high standards of display presentation and animal husbandry for various salt and freshwater species. The Curator supervises the displays team and assists with routine maintenance and animal husbandry issues. The Curator works closely with the General Manager and Merlin’s Global Conservation, Welfare and Engagement division to create engaging exhibits, maintain animal health, and enhance guest experiences.
• Directs exhibit upkeep, animal husbandry practices and planning for more than 20 animal...
As a Talent Acquisition Specialist at LEGOLAND Florida Resort, you’ll drive high-volume hiring for a variety of hourly, seasonal, and entry-level roles. Partnering with hiring managers and HR, you’ll craft creative strategies to attract top talent and keep our teams fully staffed to deliver awesome guest experiences year-round. This is your chance to make a big impact in a fast-paced, fun, and dynamic environment!
We are LEGOLAND California Resort!The place where FUN is build and memories are made. Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At LEGOLAND® California Resort, our mission is to create truly memorable experiences, and we place the upmost importance on the safety and well being of our guests and employees. To enhance guest and employee experience we are on the lookout for our Next...
Are you ready to lead a dynamic team while ensuring the safe and smooth operation of world-class rides and attractions at LEGOLAND Florida? As a Ride Technician Team Leader, you’ll play an essential role in maintaining the magic for our guests. This is a hands-on leadership position, where you’ll spend 75% of your time in the field and 25%...
Be a Part of Something Magical!
At Merlin Entertainments, we bring joy, create connections, and make memories worldwide. From LEGOLAND® Resorts to Madame Tussauds, we create unforgettable experiences—and now, we’re looking for a Construction Counsel to help build the future of our...
π Become an Assistant Master Model Builder (AMMB) at LEGO! π§±
Are you ready to unleash your creativity and inspire the builders of tomorrow? As an Assistant Master Model Builder (AMMB), you’ll be the heart of the LEGO experience, engaging with guests and leading them on fun, imaginative building journeys! πβ¨
This is not just a job...
The Front Office Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications.
What you’ll be doing…
- Welcome all guests into the resort with a genuinely warm welcome.
- Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
- Works effectively in a team environment.
- Checking guests in and out of the...
Location: Orlando, North America attraction
Reports to: Global Head of Digital Analytics
π― We're Looking for a Tag Manager to Join Our Global Ecommerce & Digital Marketing Team!
Are you an expert in digital analytics and passionate about optimizing digital experiences? Merlin Entertainments is seeking a
Location: Kansas City
Reports to: Marketing Director or Head of Marketing
Be a Part of the Magic at Merlin Entertainments!
At Merlin Entertainments, we're all about creating magical moments and unforgettable experiences for our guests! We're looking for a Marketing Manager to join our dynamic team and help drive marketing campaigns that will attract more...
Location: LEGOLAND New York/ Madame Tussauds New York
Are you a strategic marketing leader ready to make an impact?
Merlin Entertainments is on the lookout for a dynamic Marketing Director to lead the charge in driving consumer demand, enhancing guest experiences, and achieving revenue targets for our world-class attractions in New York. If you have a passion for creativity, a data-driven mindset, and a track record of delivering outstanding marketing results, we want to hear from you!
SCOPE OF JOB:
The Husbandry Assistant position will be a part time position. The position assists Aquarists in the husbandry of SEA LIFE’s marine and freshwater displays. The Husbandry Assistant must be capable of delivering a high standard of work performance in the areas of exhibit diet preparation, husbandry and guest experience under the direction of the...
We are looking for a Digital Analyst Manager, responsible for collecting, analysing, and reporting on digital performance data to support our digital strategy. This role will play a key part in tracking website and campaign performance, providing actionable insights, and helping to optimise digital marketing efforts to drive revenue and growth.
Working closely with the Digital Analyst Manager and cross-functional teams, this role will monitor key...
Location: Orlando or North America attraction / site
Reports To: Senior CRM Manager
Are you a detail-oriented and proactive digital marketer with a passion for CRM? We're looking for a CRM Executive to support our global CRM campaigns across email and SMS, helping drive engagement, loyalty, and retention for our world-famous attractions!
π‘ What You'll...
Location: Orlando or North America attraction / site
Reports To: VP Global Partnerships
The Head of Partnerships, US, is a strategic leadership role responsible for managing and expanding key partnerships across the region. This role focuses on driving partnership revenue, enhancing brand equity, and elevating the guest experience through innovative activations, including promotions, sponsorships, and experiential marketing. As a key player in aligning regional efforts with global strategies, this position...
Location: Orlando Hub/LEGOLAND Florida/Orlando Cluster
Are you a strategic marketing leader ready to make an impact?
Merlin Entertainments is on the lookout for a dynamic Marketing Director to lead the charge in driving consumer demand, enhancing guest experiences, and achieving revenue targets for our world-class attractions in Central Florida. If you have a passion for creativity, a data-driven mindset, and a track record of delivering outstanding marketing results, we want to hear from you!
About the...
Location: Orlando or US Attraction / site
Reports to: Global Ecommerce and Trading Director
About the Role
Merlin Entertainments is on the lookout for an Ecommerce Director (US) to drive our digital revolution! You’ll take charge of the US ecommerce strategy across platforms, from...
π Location: Orlando or North America attraction / site
π Reports to: CRM Manager
Join Our Magical World and Make an Impact!
At Merlin Entertainments, we create unforgettable experiences for millions of guests worldwide—from LEGOLAND® to SEA LIFE, Madame Tussauds to Alton Towers! Now, we’re on the hunt for a CRM Audience Specialist Manager to help us enhance our customer engagement...
About the role...
Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.
What you’ll be doing...
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ROLE SUMMARY
The Project Manager for Resorts at Merlin will lead the delivery of large-scale capital projects exceeding $1.5M for LEGOLAND California. This role ensures successful project execution on time, within budget, and aligned with brand standards. You will oversee multiple projects simultaneously, working collaboratively with internal teams and external contractors to achieve feasibility, cost, and planning objectives.
The position demands strategic thinking, financial...
We’re committed to protecting our guests' and employees' data while delivering world-class entertainment experiences. We are seeking a Data Privacy Manager to drive compliance governance across North America and contribute to the global data protection strategy.
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide...
Join the LEGOLAND New York Resort Team – Where Innovation and Magic Come Together!
At LEGOLAND New York Resort, we thrive on creativity, big ideas, and delivering unforgettable experiences for our guests. If you're looking for a dynamic role where no two days are the same, this is the place for you! Compensation for this role starts at $80K/year.
About the Role
As the Technical...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
About the Role
π Join the Magic as a Guest Experience Shift Lead at Merlin Entertainments! π
Our collective goal is simple: To ensure every guest enjoys a magical, unforgettable experience and that every team member embraces and embodies our core values – The Merlin Way! π’β¨
Are you passionate about providing world-class guest service? Do you love...
Scope of Job: Under the direction and supervision of the Head of Training and Compliance, the Technical Systems Coordinator will be responsible for creating, updating, scheduling and developing Technical Services Work Orders for Planned Preventative Maintenance of Resort Assets, as well as making enhancements to the Location and System Hierarchy where applicable. They will ensure conformity to...
Scope of Job:
Under the direction and supervision of the Head of Training and Compliance, the Technical Writer will be responsible for Creating, Updating, and Controlling Technical Services Documents and Manuals; including but not limited to Codes of Safe Working Practice, Operation and...
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND our endless.
About the Role
Under the direction and supervision of the Facility Manager, the Utility Technician will maintain, repair, and install various equipment, hardware, and paved services as...
We're LEGOLAND New York Resort - the place where FUN is built and memories are guaranteed! With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND our endless.
About the Role:
Safety is paramount in everything we do. This role is part of the...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Miniland and more - the opportunities here at LEGOLAND are endless!
About the Role
The Facility Maintenance Team handles all sanitation for the back of house areas in the resort as well as any minor facility repairs within the park.
π Join Our Team as a Guest Experience Shift Lead! π
Collective Goal:
Our mission is simple: create a magical, memorable, and world-class guest experience every single day. We’re committed to making sure that everyone we welcome feels the magic and that each team member exemplifies our core values, known as The Merlin Way.
About the Role:
As a Guest Experience Shift Lead, you’ll play a key role...
At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!
In this role you will be a part of the Technical Service’s Controls Team. As a part of this team, you will support Controls and Rides Maintenance teams ensuring our rides / shows are inspected, maintained, and repaired to the highest levels possible. (Tools are provided)
Join our team at LEGOLAND California Resort and take the lead in managing exciting capital projects! You will play a key role in guiding projects from initial concept approval to completion, working closely with a dynamic team of stakeholders and external design professionals. As a project leader, you'll oversee all aspects of execution—budget, schedule, scope, and design intent—ensuring everything runs smoothly from design through bidding, construction, and commissioning. Your projects will range from deferred maintenance and...