Scope of Job:         The Retail Premium Services Coordinator is responsible for the day-to-day operations of VIP Experiences, Cabanas, Birthday Packages and other “Premium Services” as needed. As part of this role, some operational shifts as part of the Commercial Duty “500” program will be included, and this role may be required to assist in the park on peak days.   Main Responsibilities:  

About the role... The Front Desk Associate is responsible for the hotel as it relates to guest service, cash handling and overall communications 11:00 PM - 7:00 AM.   What you’ll be doing... - Welcome all guests into the resort with a genuinely warm welcome. - Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests,...

As a Boat Captain you will be working within our attractions team in Park Operations. You will be responsible for operating on the platform which may include grouping guests & operating a boat with up to 8 guests on a defined route while interacting with them in a positive and engaging manner.  You will uphold LEGOLAND Florida Resort’s highest standards of safety and cleanliness while exceeding guest expectations. ​ Key Objectives: With safety the number one priority, you will deliver an awesome...

  Merlin’s Magic Wand, a global children’s charity, is seeking a dynamic Partnerships & Fundraising Manager to join our team in Orlando, Florida. In this exciting role, you’ll lead efforts to build impactful partnerships, drive fundraising initiatives, and champion our mission to bring joy to children facing challenges. From developing strategic collaborations with corporate sponsors to overseeing engaging campaigns, you’ll play a pivotal role...

About Us LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

  Scope of Job: The Technical Captain’s responsibility is to maintain the quality of the guest experience at the highest level...

Job Title: Health Services Supervisor   Scope: - Serve as the Health Services Supervisor for a resort theme park with over 1,000 employees and 2 million guests annually. - Lead health services operations, reporting directly to the Head of Health & Safety. - Supervise a team of 5 full-time and up to 20 part-time medics (EMTs and paramedics), providing essential first aid to guests and employees. -

       A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or...

  Position Summary:         

Scope of Job:   Create and deliver marketing strategies for the LEGOLAND New York Resort to increase brand awareness and drive business revenue, to ensure annual EBITDA targets are met. Lead all aspects of advertising and media, public relations, event marketing, partnerships & promotions, and relative budgets and policies. Develop and lead a high performing and effective Marketing team in close partnership with the stakeholders of the North American marketing leadership team.

  Scope of Job:         Acts as the point of contact between Cast, Crew, and Managers. Supports Entertainment Department in the production of park wide events and...

About the role... Manage the day-to-day operations of guest communication. Ensure excellent levels of service and information are provided in a timely manner across multiple platforms including AVIUS, Accesso, Yext and various social media platforms. Respond to and categorize guest communication ensuring a positive solution with a trackable detailed summary, including but not limited to guest recovery. A guest communications team member acts as a liaison between our guests and our business including Admissions, Retail, Entertainment and etc. Works to identify trends and communicate information so that actionable insights can be...

Position Summary:          Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the...

  Scope of Job:             -

Position Summary:            Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department. As a member of the facilities team, you will play a major role in the success of our resort and have one of the most important responsibilities throughout the park. You must always provide and guarantee a fun and safe environment for our guests with a focus on safety, ensuring...

  Scope of Job: Responsible for creating and maintaining schedules for  various departments within the park. Scheduling  Coordinators will also be involved in monitoring guest 

  Scope of Job:           Working alongside the Displays Curator to maintain all aspects of the daily care, feeding and life support system maintenance of a diverse collection of freshwater and marine animals including elasmobranchs, fish, reptiles...

The Maintenance/Facilities Technician is responsible for maintaining the integrity and safety of all ride attractions along with the site and supporting systems to the highest possible standards so that it does not present a risk to staff or guests.   Key Responsibilities: - Perform all required PPM work related to the wheel and carousel as directed by dept. management to the highest possible standards and document within internal work order control system. -

Position Summary:          Safety is paramount in everything we do. This role is part of the Water Park and Water Quality team, which is

Position Summary:          Safety is paramount in everything we do. This role is part of the Water Park and Water Quality team, which is

Position Summary:          - Safety is paramount in everything we do. This role is part of the facilities team, which is an integral part of our Technical Services department. - As a member of the facilities team, you will play a major role in the success of our resort and have one of the most important responsibilities throughout the park. - You must always provide and guarantee a fun and safe environment for our guests with a focus on safety, ensuring that our equipment and...

  About the role... Responsible for providing consistent and energetic performance in cast roles, by adhering to the standard set by the show script and Director.  Performers will use their skill set to engage and entertain audiences throughout their day.  LEGOLAND Florida Resort has such performance opportunities as mainstage shows, meet and greets, atmosphere entertainment, evening entertainment in our Hotels, and added opportunities for seasonal events such as Brick or Treat or Holidays at...

  Scope of Job:         Responsible for distribution, inventory operations and procedures in maintenance warehousing and storage of spare parts and equipment.  All...

Performs a variety of duties related to Guest service, ride safety, and business operations. Exhibits positive customer engagement, always demonstrating the Merlin Values. This position is a multi-skilled role which will receive training in multiple departments, with Rides & Attractions a requirement. Rotates between multiple departments as business needs dictate.   Rides and...

About the role... Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes to many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.   What you’ll be doing... - Accountable for all work...

Scope of Job:   Responsible for, but not limited to, supervising day-to-day maintenance of all rides and ride related areas. This position is classified as a working team leader position with 75% of the time in the field as a hands-on worker with responsibilities of directing the wider team. The expectation is for this role is for the person to perform the normal day to duties of a ride technician, while taking on extra responsibilities to support the Ride Maintenance Supervisors. Responsibility extends to the...

  Under the direction and supervision of the Head of Training and Compliance, the Systems and Technical Author is responsible for the Organization of Planned and Reactive Task Requirements, as well as ensuring Technical Documentation and Scheduled Preventative Maintenance information is accurate and kept up to date. Responsible for supporting the entire Department in use of the Asset Management System as well as Compliance and Reporting needs from the Resort Asset Register.  

About the role... This position will work under the direction of the Landscape Team Leader, Irrigation Specialist and/or Landscape Supervisor. All functions shall be performed in accordance with Landscape department and LEGOLAND Florida Resort policies, practices, and procedures. Tasks performed will include but are not limited to mowing, edging, pruning, hedging, weed & pest control, minor irrigation repair and new landscaping projects.  The Landscape Specialist will operate hand tools and power equipment in a safe, reliable manner. The Landscape...

About the Role 

About the role... Removes, installs, repairs, and tests all electromechanical equipment of rides, animation, attractions, and buildings. Performs other maintenance functions within theme park and assists other maintenance personnel as needed vital by maintenance supervision. Troubleshooting of sophisticated American and foreign made equipment. General Electrical, and PLC experience including VFD’s preferred.   What you’ll be doing... -