🌟 Now Hiring: Retail Supervisor

📍 LEGOLAND Discovery Center Dallas | 🕒 Full-Time | 💼 Leadership Opportunity 

Are you a passionate leader with a flair for retail and a drive for delivering world-class guest experiences? Do you thrive in a fast-paced, fun, and dynamic environment? If so, we want YOU to join our team as our next Retail Supervisor! 🎢🛍️

🎯 About the Role

As a Retail Supervisor, you’ll be the on-the-floor leader of our Retail Team — inspiring your team to deliver magical guest experiences while ensuring operational excellence and team development. You’ll also take part in Duty Manager shifts across the attraction, playing a key part in overseeing the day-to-day success of our venue.

🧩 What You’ll Do

✅ Be a best-in-class example of frontline leadership
✅ Lead and motivate your Retail Team to deliver guest-obsessed, top-tier service ✨
✅ Support onboarding, training, and development of team members
✅ Monitor KPIs, guest satisfaction scores, and retail sales goals 💡
✅ Ensure safety, cleanliness, and proper merchandising at all times
✅ Assist with scheduling, inventory, stock replenishment, and ordering 📦
✅ Jump into action as Duty Manager when scheduled
✅ Champion the Merlin values and create a FUN, positive work culture 🎉
✅ Handle guest complaints with professionalism and care
✅ Keep your team aligned with policies, updates, and procedures

🧠 What You Bring

🎓 High School Diploma or GED required (College Degree preferred)
👟 2+ years of experience in retail or guest-facing environments
💬 Strong communication and leadership skills
🛠️ Hands-on approach and comfort in leading by example
🎯 Sales-focused mindset with attention to detail
🧾 Familiarity with POS systems and inventory processes
🌈 Passion for delivering amazing guest service and building team culture

💥 Bonus Points If You…

✔️ Have experience working in attractions or theme park settings
✔️ Are comfortable working a flexible schedule — including evenings, weekends, and holidays
✔️ Can lift up to 50 lbs and are comfortable on your feet for extended periods

🌟 Why You’ll Love It Here

💼 Amazing Benefits:

• 🩺 Excellent medical, dental & vision coverage

• 🏖️ Outstanding Paid Time Off (PTO)

• 🎟️ Merlin Magic Pass – free admission for friends and family to our attractions

• 📈 Opportunities for professional growth & career development

• 🎁 Fun, engaging work environment where YOU make a difference

🛡️ Health & Safety First

Your safety and the safety of our guests and team are top priorities. We follow all procedures and training to ensure a secure and healthy environment for everyone.

If you're ready to bring the magic, build an amazing team, and take your retail career to the next level — apply today! ✨🧱🛒

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨