Are you a payroll pro who thrives in a fast-paced, detail-driven environment? We’re looking for a Payroll Specialist to ensure accurate, on-time payroll processing for employees across the U.S. In this role, you’ll take the lead on payroll audits, balance accounts, streamline processes through SOP development, and serve as a go-to expert for internal teams. If you're passionate about precision, enjoy working independently, and love creating smooth experiences for others, we want to hear from you! 

Key Responsibilities:

• Process and manage weekly payroll for U.S. employees, ensuring compliance with all federal, state/provincial, and local regulations.
• Conduct detailed audits of payroll data and employee records to ensure accuracy and integrity of each payroll cycle.
• Balance payroll registers, tax filings, and general ledger accounts, resolving discrepancies proactively.
• Lead and implement process improvements to increase accuracy, efficiency, and compliance across all payroll operations.
• Develop and maintain clear and effective Standard Operating Procedures (SOPs) for payroll processes and controls.
• Work independently to manage timelines, research issues, and ensure the highest level of accuracy and confidentiality.
• Serve as a subject matter expert and resource for employees and management on payroll-related matters.
• Provide exceptional customer service, resolving inquiries in a professional and timely manner while meeting SLA requirements.
• Educate employees and managers on payroll procedures, policies, and timelines.
• Ensure payroll compliance across all jurisdictions by staying informed of legislative changes in the U.S. and Canada.
• Collaborate with HR, Benefits, and Finance teams to coordinate data and maintain accurate payroll records.
• Support internal and external audits by preparing accurate documentation and responding to auditor requests.

Qualifications

• Bachelor’s degree in Accounting, Finance, Human Resources, or equivalent practical experience.
• 2+ years of payroll experience, including direct experience with weekly payroll processing in the U.S. California payroll experience preferred.
• Strong knowledge of payroll systems (e.g., UKG, WFM (formerly Kronos)) and advanced Excel skills.
• Experience balancing payrolls and performing payroll account reconciliations.
• Demonstrated ability to work independently and handle sensitive information with discretion.
• Exceptional attention to detail, time management, and problem-solving skills.
• Strong interpersonal and communication skills with a commitment to delivering excellent service.
• Experience with Fresh Desk or an equivalent ticketing system is preferred.

Benefits of Joining Merlin Entertainments! 

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments!