🧱✨ Become a Retail Shift Lead at LEGOLAND Discovery Center Dallas! 🛍️🎢

Lead with creativity, build unforgettable moments, and keep the magic of play alive—one shift at a time!

Are you a natural leader with a passion for people, retail, and fun? Are you ready to bring smiles to guests’ faces while keeping the LEGO® spirit alive? Step into a key leadership role at LEGOLAND Discovery Center Dallas as a Retail Shift Lead and help shape the ultimate LEGO adventure! 🧒👨‍👩‍👧‍👦🎉

🚀 What You’ll Be Doing

As our Retail Shift Lead, you’ll be a hands-on leader who keeps the store running smoothly and guests feeling inspired. From team training to guest interactions, you’ll ensure every visitor has a seamless, magical experience from start to finish.

• 🧑‍💼 Serve as Supervisor on Duty, supporting all areas — Retail, Admissions, Attractions, and Food & Beverage

• 🎯 Guide, coach, and motivate the team to be “guest-obsessed” and deliver world-class customer service

• 🧾 Manage queues and optimize guest flow with confidence and positivity

• 🎓 Lead training in key areas like retail standards, guest safety, and team engagement

• 💬 Handle guest concerns with professionalism and LEGOLAND charm

• 📋 Assist with daily operations like inventory control, stock management, and schedule planning

• 🧱 Support team development through coaching, feedback, and performance evaluations

• 💡 Jump in on the floor when needed — leading by example and always bringing the fun!

🌟 What We’re Looking For

• High school diploma or GED required 🎓

• 6+ months of experience in retail, attractions, or hospitality settings preferred 🛍️

• You love working with kids and families — and it shows in your energy and approach! 🎈

• Strong communication and leadership skills – you're the one people turn to for guidance 💪

• A calm, confident, and positive attitude in fast-paced situations

• Comfortable working flexible hours including mornings, evenings, weekends, and holidays

• Someone who sees every shift as a new opportunity to create magic! ✨

🎁 What You’ll Love

• Being part of a team that values fun, creativity, and collaboration 🤝

• Working in a vibrant and playful environment that’s never boring 🎠

• Employee discounts and perks across Merlin Entertainments attractions worldwide 🌍

• Growth opportunities within one of the world’s leading entertainment groups 📈

⚙️ Things to Know

• Must be able to lift up to 50 lbs, stand for long periods, and move throughout the attraction 🚶‍♂️💼

• You’ll work in a lively, sometimes noisy indoor setting filled with excited guests and flashing smiles 😄

• Must follow all health & safety procedures and support team compliance across the board 🛡️

🧱 Are You Ready to Lead the LEGO Magic?

Apply now to be a Retail Shift Lead at LEGOLAND Discovery Center Dallas and help us build experiences that kids (and grown-ups!) will remember forever! 💙

🧱 Build your future. Build your team. Build unforgettable fun.

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨