🌟 Join Our Magical Team as a Retail Shift Lead! 🌟
✨ Create Unforgettable Experiences at LEGOLAND Discovery Center ✨

Do you have a passion for leadership, guest service, and creating magic every day? We’re looking for a Retail Shift Lead who thrives in a fun, fast-paced environment and loves leading teams to deliver outstanding guest experiences! 💫

What You'll Do:

👨‍👩‍👧‍👦 Lead and Inspire!
As a Retail Shift Lead, you'll be the heartbeat of the attraction, overseeing smooth operations in Admissions, Attractions, Retail, and Food & Beverage. You’ll lead a team of enthusiastic hosts, delegate tasks, and make sure every guest is treated like royalty! 👑

🚦 Ensure Everything Runs Like Clockwork!
You’ll manage guest flow, monitor queues, and keep everything safe and organized to make sure our guests have a seamless experience from start to finish. 🎢✨

🎓 Train & Develop Your Team!
Help your team shine by providing training and development in areas like ride safety, food safety, and retail standards. You’ll empower them to deliver world-class customer service and ensure that all guests leave with magical memories! 💖

🌟 Support and Motivate Your Team!
You’ll keep things running smoothly and make sure that everyone is motivated and up to speed with their roles. Help your team exceed their targets and make every day special for both guests and coworkers. 💪🌈

💬 Be the Go-To Person!
As the Supervisor on Duty, you'll handle guest concerns, troubleshoot issues, and work closely with other departments to ensure everything is running efficiently. You’ll be our guest's superhero! 🦸‍♂️🦸‍♀️

What We're Looking For:

🎉 A True Leader!
You’re a born leader who motivates and supports your team to reach their best potential. You’ll set the example and encourage your team to be “guest obsessed”! 😍

🌟 Customer Service Enthusiast!
You have a natural flair for delivering exceptional customer service and are excited to make a difference in the lives of our guests, especially families and children. 💕🎡

🔥 Energetic & Adaptable
You love working in a high-energy environment and can think on your feet. Flexibility is key – no two days are the same! ⚡

📚 Passionate About Training & Development!
You're excited to help others grow and develop their skills to be the best team members possible. You know that great teams start with great training! 🌱

What You'll Need:

✔️ Experience in Leadership – At least 6 months of experience in a customer service, attraction, or entertainment environment, with a focus on leading teams!

✔️ A Passion for Fun – A love for working in a dynamic and fun environment, especially with families and kids.
✔️ Great Communication Skills – You’ll need to communicate effectively with guests, teams, and other departments to make everything run smoothly! 🗣️
✔️ Flexibility – Must be willing to work varied hours, including evenings, weekends, and holidays. ⏰

Why Join Us?

✨ A Fun, Dynamic Work Environment!
You’ll be part of a team that values creativity, collaboration, and, of course, fun! We believe in working hard and having a good time while we do it. 🤗🎉

🌍 Be Part of the Merlin Magic!
Join a global company with opportunities to grow and develop your career, while working in one of the most exciting and well-known attractions in the world! 🌎

💰 Competitive Pay & Benefits!
We offer a competitive salary along with benefits designed to support your work-life balance. 🏖️

🛍️ Discounts, Perks, and More!
Enjoy perks like discounts on food, merchandise, and tickets to our other attractions around the world! 🏰🎟️

Ready to create magical memories every day? Apply now to join the team and help us deliver world-class experiences to every guest! ✨

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨