Merlin Entertainments

Commercial Sales Specialist

Location (Country-State-City) US-NY-Goshen
Job ID
2025-8193
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND New York

What you'll bring to the team

 

ROLE SUMMARY

 

The Commercial Sales Specialist is responsible for building and nurturing connections with key decision-makers to sell our product. They do so through channels like sales calls, video conferencing, emails, and in-person visitsThey will perform a range of duties including generating and nurturing leads and selling high volume visits. The right candidate must have the ability to successfully close the deal by building a package that matches the diverse requirements of various stakeholders. 

 

In addition to salaried compensation, this role will include a commission package. 

 

Duties and Responsibilities 

 

  • Drive Revenue through various high volume ticket initiatives. 
  • Manage assigned revenue and expense budgets for fiscal year within assigned department. 
  • Research the target industry to discover prospecting opportunities. 
  • Solicit and monitor leads for B2B sales and attendance goals set with Commercial Manager 
  • Identify and pursue strategic opportunities for capturing high volume ticket sales from targeted state and local businesses. 
  • Assist in the formulation and implementation of proactive marketing campaigns. 
  • Maintain database and track leads, inquiries, lost business, sales revenue, and provide ongoing status reports to Commercial Manager. 
  • Develop targeted outreach for corporations, events, and special programs. 
  • Managing all B2B selling operations and activities within a particular territory, zone, or industry. 
  • Make networking appearances to sell throughout the tri-state area and beyond. 
  • Coordinate and process all phases of contracts, book orders, secure deposits and payments for ticket sales and reservations through the ticketing system. 
  • Work with Marketing Department and Graphic Design team to provide direction for all high-volume sales collateral production. 
  • Follow up with customers to determine satisfaction and secure repeat business. 
  • Achieve established contract quotas as assigned; revenue, per cap and attendance based. 
  • Report on customer relationships, sales forecasts, and new prospects within the assigned market. 
  • Manage various sales and marketing partnerships with city, state, and international partners. 
  • Planning and executing cold outreach in the form of emails and calls to attract new leads 
  • Nurturing the leads and understanding their issues inside out 
  • Conducting product demos and handling questions, rejections, objections 
  • Relationship management with multiple decision-makers and stakeholders to add value 
  • Negotiating and closing multiple sales deals to achieve high revenue 
  • Perform other duties as requested. 

 

Physical Demands & Work Environment 

 

  • Requires extended periods of time at a computer workstation. 
  • Visual acuity is needed for data entry, review of sales orders and budget spreadsheets. 
  • Includes ability to listen and speak on the phone. 
  • Ability to move or lift up to 25 pounds for presentation set-ups. 
  • Includes walking and standing for up to 2 hours for gallery tours and events. 
  • Moderate noise in an open office environment. 

 

Qualifications & Experience

  • Bachelor’s degree preferred, within business, communications, or hospitality/tourism  
  • Three or more years of group sales experience 
  • Two or more years’ experience in development and management of group sales campaigns 
  • Proven ability of identifying leads and closing sales 
  • Minimum of three years in a customer service role 

Benefits

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Pay Range

From USD $65,000.00/Yr.

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Connect With Us!

Not ready to apply? Connect with us for general consideration.