As a Health & Safety Manager, you play a crucial role in creating a safe, proactive, and collaborative culture across the Resort. Working alongside the Health & Safety Director, you will help design and implement robust safety programs that not only meet but exceed Merlin’s high standards and all regulatory requirements.
ā
Champion Safety Excellence – Support the development and execution of strategic health and safety initiatives that ensure compliance and promote a culture where safety comes first.
ā
Empower Teams – Provide operational support to departments, ensuring they have the knowledge, tools, and training needed to maintain a safe and secure environment.
ā
Proactive Risk Management – Assist in risk assessments, identify potential hazards, and implement effective countermeasures to maintain a world-class safety standard.
ā
Investigate & Innovate – Monitor safety performance, investigate incidents, and drive continuous improvements to strengthen health and safety practices.
ā
Be a Trusted Partner – Engage with stakeholders across the Resort, offering guidance and expertise on health and safety best practices.
ā
Support Growth & Expansion – Assist in ensuring new projects, attractions, and developments are designed and launched with safety at the forefront, collaborating with Merlin Magic Making (MMM) teams as needed.
By fostering a culture of safety, teamwork, and excellence, you will help ensure every guest and employee enjoys a safe and memorable experience at the Resort!
As a Health & Safety Manager, you will take an active role in ensuring the Resort maintains the highest safety standards while fostering a culture of accountability, teamwork, and continuous improvement.
š¹ Champion a proactive safety culture, embedding Health & Safety as a core value across all Resort operations.
š¹ Drive management ownership and accountability, ensuring every leader plays an active role in safety compliance and best practices.
š¹ Partner with department heads and line managers to align Health & Safety strategies with broader Resort objectives.
š¹ Identify, evaluate, and mitigate risks that impact health, safety, and the Resort’s reputation.
š¹ Ensure strict compliance with external regulations and internal safety policies, focusing on critical areas like Technical Services and Resort Operations.
š¹ Oversee the contractor management program, ensuring all safety protocols are clearly defined, communicated, and enforced.
š¹ Assist in the development and review of Risk Assessments, Safe Operating Procedures (SOPs), and Codes of Safe Working Practice (CoSWP) to maintain the highest safety standards.
š¹ Develop, implement, and monitor safety programs tailored to the Resort’s key risk areas and incident trends.
š¹ Equip teams with the necessary skills, tools, and training to confidently perform their roles safely.
š¹ Conduct audits, performance reviews, and trend analysis to drive continuous improvements in safety standards and procedures.
š¹ Oversee the investigation and resolution of workplace incidents, ensuring timely and effective responses.
š¹ Assist in managing general liability and workers' compensation claims, ensuring fair outcomes and applying lessons learned.
š¹ Support emergency preparedness planning, ensuring effective response protocols are in place.
š¹ Develop and track Health & Safety action plans, aligning them with Resort objectives.
š¹ Serve as the acting Health & Safety Director when required, ensuring uninterrupted leadership and execution of safety initiatives.
By championing safety, collaboration, and accountability, you will play a pivotal role in creating a safe, engaging, and world-class experience for our guests, employees, and partners!
Success in Health & Safety doesn’t happen in isolation—it thrives through partnership, leadership, and teamwork. As a Health & Safety Manager, you will play a vital role in ensuring that safety is seamlessly integrated across all Resort operations.
š¹ Work collaboratively with all Resort departments to ensure Health & Safety standards are effectively implemented, providing expert guidance and proactive support.
š¹ Act as a trusted advisor to management teams, offering coaching, direction, and development to empower leaders in owning and driving their department’s safety initiatives.
š¹ Develop and refine strategies to reduce incidents, enhance safety performance, and embed a proactive safety mindset across all teams.
š¹ Serve as the Safety Duty Officer on designated trading days, offering real-time expertise and hands-on support to staff and guests.
š¹ Assist in capital project safety management, collaborating with project managers to ensure risk controls and best practices are in place from design to execution.
š¹ Guide Resort leadership on legal and technical safety standards, ensuring compliance with all relevant regulations.
š¹ Act as the Resort’s key resource for Health & Safety IT systems, ensuring seamless adoption and utilization.
š¹ Actively participate in H&S Committee meetings and employee forums, leading discussions and chairing sessions when appropriate.
š¹ Serve as the Resort’s liaison with regulatory enforcement bodies, providing necessary documentation and support in response to compliance inquiries, incidents, or near-miss investigations.
Through collaboration, leadership, and expert guidance, you will help drive a culture where safety is second nature, ensuring a secure and enjoyable experience for all guests and employees.
Effective training and clear communication are the cornerstones of a strong safety culture. As a Health & Safety Manager, you will lead initiatives that equip employees with the knowledge, skills, and confidence to uphold the highest safety standards across the Resort.
š¹ Develop and deliver engaging Health & Safety training programs tailored to each department’s unique needs, ensuring all employees are well-equipped to manage workplace hazards.
š¹ Collaborate with Resort leadership to implement role-specific training, ensuring employees understand the risks associated with their roles and how to control them effectively.
š¹ Continuously review and enhance training programs to align with evolving safety standards, best practices, and regulatory requirements.
š¹ Champion safety culture transformation by integrating the ‘Protecting the Magic’ campaign into training and day-to-day operations.
š¹ Reinforce Merlin’s Health & Safety vision, strategy, and values, ensuring employees feel empowered and engaged in creating a safer workplace.
š¹ Prepare and distribute clear, engaging, and accessible safety communications, ensuring all staff, contractors, and visitors understand key protocols and procedures.
š¹ Lead or support Health & Safety forums, encouraging open discussion and feedback to promote a proactive, transparent safety culture.
By educating, engaging, and empowering every employee, you will help create a safer, stronger, and more proactive safety culture that enhances both guest and employee experiences.
Consistent evaluation and improvement are key to maintaining a world-class safety culture. As a Health & Safety Manager, you will lead efforts to assess, enhance, and uphold the highest safety standards across the Resort.
š¹ Conduct self-audits, inspections, and spot checks to ensure ongoing compliance with internal policies and regulatory requirements.
š¹ Monitor and uphold rigorous safety standards, identifying opportunities for continuous improvement and risk mitigation.
š¹ Analyze performance trends and incident data to proactively address potential risks and enhance overall safety measures.
š¹ Lead Operational and Use Risk Assessment workshops, ensuring hazards are identified, assessed, and controlled to protect both staff and guests.
By implementing a robust monitoring and auditing framework, you will help drive continuous safety improvements, ensuring a safe, compliant, and exceptional experience for all.
A safe and secure environment starts with proactive planning and effective response measures. As a Health & Safety Manager, you will play a key role in ensuring the Resort is prepared for emergencies, equipped to handle incidents, and committed to continuous improvement.
š¹ Plan and coordinate safety drills in collaboration with Resort departments and external agencies, ensuring emergency procedures are tested, refined, and up to date.
š¹ Support the development and implementation of emergency response plans, ensuring all teams are well-prepared to act swiftly and effectively.
š¹ Investigate significant Health & Safety incidents, near-misses, and unsafe conditions using root cause analysis to identify key learnings.
š¹ Oversee the implementation of corrective actions to prevent recurrence and drive continuous improvement in safety measures.
š¹ Provide expert insights and guidance on the Resort’s Security and First-Aid operations, ensuring full compliance with local laws, Merlin policies, and industry best practices.
š¹ Work closely with insurers and claims handlers to effectively manage incident-related matters, ensuring fair resolution and learning opportunities.
By leading emergency planning, incident response, and ongoing safety improvements, you will help create a resilient, well-prepared, and secure environment for both guests and employees.
We seek a highly qualified professional with the knowledge and experience to lead Health and Safety management in a high-risk or complex environment, with a proven record in creating and driving effective safety initiatives.
ā
Proven leadership in a Health & Safety management role, ideally in high-risk or complex environments.
ā
Expertise in developing and implementing comprehensive safety policies, training programs, and initiatives that elevate safety standards across an organization.
ā
Experience conducting risk assessments, safety audits, and inspections, ensuring comprehensive safety compliance.
ā
Track record of managing incident investigations, performing root cause analysis, and overseeing the implementation of corrective actions to prevent recurrence.
ā
Essential:
š¹ Safety qualification(s) such as OSHA 30 or NEBOSH National Diploma in Occupational Health & Safety (or equivalent).
ā
Preferred:
š¹ Degree in Safety Management (or similar field).
š¹ Certifications such as ASP, CSP, SMS, or OHST (according to BCSP).
š¹ Chartered Member of IOSH (CMIOSH) or actively working toward Chartered status, or an equivalent professional qualification.
ā Proficiency in Microsoft Office and data reporting tools, with strong analytical skills to assess trends and drive actionable insights.
As a Health & Safety Manager, you’ll bring not only your technical expertise but also a strong commitment to leadership and organizational excellence, ensuring safety is prioritized across the Resort.
š¹ Exceptional management and organizational skills, with the ability to handle multiple priorities and drive safety compliance across all departments and levels.
š¹ Effective communicator with strong interpersonal skills to engage, influence, and build relationships with stakeholders at every level.
š¹ In-depth knowledge of occupational Health and Safety standards and regulations, with the ability to enforce compliance across the Resort.
š¹ Hands-on experience in safety-critical environments, including the delivery of Health and Safety training programs.
š¹ Experience with Health and Safety management systems and conducting audits to ensure continued compliance and improvement.
š¹ Analytical and detail-oriented, with the ability to identify trends, implement corrective actions, and continuously improve safety practices.
š¹ Thorough understanding of record-keeping requirements, particularly regarding injury reporting, investigation, and analysis.
š¹ Proactive problem-solver, focused on mitigating risks and enhancing safety performance across all operations.
š¹ Commitment to fostering a culture of safety, well-being, and accountability, ensuring a safe and positive environment for both employees and guests.
As a Health and Safety Manager, you will embody the Merlin Values, leading with a commitment to safety, collaboration, and continuous improvement. These values will guide your approach to managing health and safety, creating a workplace where both guests and colleagues feel secure, valued, and empowered.
š¹ Go above and beyond to ensure the safety, security, and welfare of everyone at the Resort—guests, employees, and contractors.
š¹ Maintain uncompromising safety standards, making well-being your top priority in all aspects of your role.
š¹ Contribute to social responsibility, considering the environment and local communities in all safety-related decisions.
š¹ Strive for personal and professional growth, continuously developing your expertise in Health and Safety and empowering others to do the same.
š¹ Actively seek feedback and incorporate it into refining processes, ensuring continuous safety improvements.
š¹ Stay curious and innovative, drawing inspiration from industry trends and new insights to enhance safety practices.
š¹ Own your work by driving Health and Safety initiatives to completion, ensuring the highest standards of safety are achieved.
š¹ Prioritize impactful actions that deliver lasting improvements in safety and risk management.
š¹ Explore opportunities to enhance guest and employee safety experiences, embracing innovation and calculated risks.
š¹ Foster collaboration across teams, locations, and cultures, ensuring safety practices are shared and upheld by all.
š¹ Leverage diverse perspectives to solve complex safety challenges and continuously improve risk management strategies.
š¹ Commit to collaborative decisions, acting decisively to drive progress and ensure a safe environment for all.
š¹ Bring energy, positivity, and a sense of fun to the workplace while upholding high safety standards.
š¹ Support and encourage others during challenges, viewing setbacks as opportunities for growth and learning.
š¹ Create a welcoming and inclusive atmosphere, where everyone feels valued, included, and empowered to contribute to safety and well-being.
š Your Benefits Odyssey Begins Here:
šļø Generous Vacation and other Time off perks:
š©āļø Affordable Health Plans:
š Global Access Pass:
š”ļø Secure Your Future:
š¤ 401(k) Matching Plan:
š Continued Growth:
šØš©š§š¦ Family and Friends Fun:
Software Powered by iCIMS
www.icims.com