Location: Orlando or North America attraction / site 

Reports To: Senior CRM Manager

Are you a detail-oriented and proactive digital marketer with a passion for CRM? We're looking for a CRM Executive to support our global CRM campaigns across email and SMS, helping drive engagement, loyalty, and retention for our world-famous attractions!

💡 What You'll Do:

📧 Campaign Execution – Assist in creating, scheduling & delivering targeted CRM campaigns.
📊 Data Management – Help segment and manage customer data for effective marketing.
📈 Performance Tracking – Analyse CRM campaign success & provide insights for improvement.
🤝 Collaboration – Work with marketing teams to align CRM with broader brand objectives.

✅ 1-2 years’ experience in CRM, digital marketing, or customer engagement.
✅ Experience with CRM platforms (e.g., Salesforce, HubSpot).
✅ Strong organisational skills & attention to detail.
✅ A proactive attitude & passion for enhancing the customer experience.
✅ Experience in leisure, travel, or entertainment is a plus!

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).  

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.