At LEGOLAND New York Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!

About the Role

Safety is paramount in everything we do. This role is part of the Facilities team, which is an integral part of our Technical Services Department. As a member of the Facilities team, you will play a major role in the success of our resort and have one of the most important responsibilities throughout the park. You must always provide and guarantee a fun and safe environment for our guests with a focus on safety, ensuring that our hotel is inspected, maintained, and repaired to the highest levels possible.

Role Description

• Keep Safety as #1 priority.
• Oversee the daily operation and maintenance of the hotel’s physical assets (e.g., HVAC, electrical, plumbing, elevators, etc.).
• Ensure strict compliance with all relevant health & safety legislation/requirements, maintaining detailed and comprehensive records.
• Maintenance of exceptional safety standards for both guests and staff.
• Responsible for carrying out planned maintenance work, this includes daily inspections, periodic inspections as per internal schedules, building inspections, and installation work.
• Respond to breakdown situations and carry out the required corrective action, such as building works, plumbing and the like.
• Diagnoses and replace damaged or broken wire, cables, malfunctioning and faulty electrical apparatus such as: transformers, motors, panels, relays, switches, outlets, position sensing devices, etc.
• Maintain appropriate certificates and training required to conduct their assigned levels of inspections and repairs.
• Responsible for the keeping of buildings records.
• Carry out risk assessments for the Engineering department, reviewing and updating codes of practice and work instructions.
• Responsible for the utilities (heat/gas/water/electric).

About You

• Must have a high school diploma or equivalent.
• Proven experience in hotel or facility management, preferably with a focus on engineering or maintenance.
• Previous experience in a hotel or hospitality setting is highly advantageous.
• Experience in managing a union environment preferred
• Ability to supervise the installation, repair, and maintenance of specialized electrical equipment and control devices.
• Background in HVAC-R, carpentry, plumbing, electrical, utilities.
• Good knowledge of commercial kitchen equipment.
• Ability to read technical diagrams, blueprints and follow schematic circuit drawings.
• Knowledgeable in heating and air conditioning systems.
• Must have integrity and high standards around compliance and safety. 
• Must be able to manage a budget and assets including labor, material, and services. 
• Should be able to manage projects and multiple tasks all at the same time.
• Must be able to communicate internally and externally with a variety of different types of individuals within and outside of the organization.  
• Have a positive attitude and a love for FUN!
• Friendly, outgoing personality
• Well-groomed appearance
• Work as part of a team
• Dependable and Responsible (after all our guests depend on you!)
• Ability to work outdoors in any weather condition
• Ability to stand/walk for long periods of time, and long distances
• Flexible Availability around park hours (peak and nonpeak times)
• Ability to work nights/weekends/holidays through agreed upon employment
• Additional job duties as per business need.

The Perks 

Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!

Who We Are

We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!

Here at LEGOLAND New York Resort, we thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won’t come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.

Everyone Matters at Merlin.  

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect on that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 

If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com.