🌟 Join Our Team and Help Create Unforgettable Experiences! 🌟

Position: F&B Shift Lead
Location: LEGOLAND Discovery Center

Job Purpose:
Take the reins and ensure the smooth daily operation of our exciting Food & Beverage outlets! Your mission? To develop, implement, and uphold top-notch quality standards that make our guests’ experience extraordinary while maximizing revenue. 🍽️✨

What You’ll Be Doing:
• 🌟 Collaborate with the Retail Manager to achieve and exceed department goals.
• 💪 Lead, train, and inspire a fantastic team to deliver exceptional service every day.
• 👀 Use the mystery shopper program to ensure your team is consistently delighting guests with outstanding customer service.
• 📈 Drive sales above budgeted targets by crafting exciting new experiences, promotions, and expanding product offerings.

What We’re Looking For:
• 🧑‍💼 2 years of guest service experience.
• 💬 Strong communication and motivational skills to lead a dynamic team.
• 🔄 Proven multitasker, able to juggle multiple projects and tasks with ease.
• ⏰ Excellent punctuality and time management skills.
• ⏳ Flexibility with scheduling (because we know fun never sleeps!).

Why You'll Love Working With Us:

🎉 Benefits of Joining Merlin Entertainments! 🎉
• 🏥 Comprehensive Health Benefits: Medical, dental, and vision coverage to keep you feeling your best!
• 🌴 Generous Paid Time Off (PTO): Take time to recharge and enjoy life outside of work.
• 🎢 Merlin Magic Pass: Free entry to our parks & attractions for you, your friends, and family! 🎡
• 🏆 Recognition & Rewards: Celebrate your hard work and achievements – you deserve it!
• 💼 401(k) Program: Save for your future with company-matching contributions.
• 📚 Tuition Reimbursement: Invest in your growth with support for further education.
• 🚀 Career Growth: Unlock tons of learning and advancement opportunities – the sky’s the limit!

Ready to bring your passion and energy to Merlin Entertainments? Apply today and embark on an exciting adventure with us! 🌟✨