Scope of Job:        

Acts as the point of contact between Cast, Crew, and Managers. Supports Entertainment Department in the production of park wide events and entertainment while maintaining high standards in communication and show quality.

Main Responsibilities:

• Work with Production Manager to plan, prep, and facilitate auditions for all performers resort wide
• Work with the Production Team to review casting needs for events and daily operations
• Work with the Production Manager and Human Resources to facilitate onboarding for incoming performers
• Responsible for ensuring new talent is receiving department orientation, park orientation, and any additional relevant trainings coinciding with the performer’s role
• Work with the Production Manager to create Production Books for special events and all elements within the event
• Administrative work, to include scheduling rehearsals, mapping out performer operation schedules, payroll documents, & other admin duties as assigned
• Be the liaison between numerous departments to develop or remount various event offerings, i.e. work with technical, costuming, operations, etc.
• Schedule break out meetings with the Operations and Production teams to ensure stage managers and directors are prepped and prepared for upcoming rehearsals
• Oversee and own event specific Risk Assessments for the entire Entertainment Department. Responsible for tracking, documenting, and liaising with the individuals needed to complete risk assessments.
• Foster a safe, positive, and professional work environment

Health & Safety:

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained.  Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Work Environment:

• Various inside and outside locations with varying temperatures and floor surfaces.
• Exposed to wet and/or humid conditions.

Other Job Requirements:

• Performs other duties as assigned.
• Must be willing to work flexible hours, including evenings, holidays and weekends to support park operations.
• Attendance is a mandatory function of this job.

Background and Experience:

Requires experience in Theatre, Performing Arts, or equivalent experience in Stage Management. Must have at least 3 years of experience in Theme Park Entertainment. Must have full/flexible availability.  Must possess demonstrated leadership abilities. Self-motivated and has demonstrated initiative. Strong problem-solving skills and dedicated to providing outstanding guest service. Requires the ability to remain calm under pressure.  Requires strong organizational and communication skills with a good attention to detail. Ability to multi-task.

Education:

High school graduate or General Education Degree (or equivalent education and experience) is preferred.