Merlin Entertainments

Facilities Technician Generalist

Location (Country-State-City) US-FL-Winter Haven
Job ID
2024-4957
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Florida

What you'll bring to the team

About the role...

Maintains, repairs, and installs various equipment, hardware, and maintenance accessories as directed by the Facilities Team Leader and/or Facilities Supervisor. Contributes in many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation projects.

 

What you’ll be doing...

  • Accountable for all work assignments and schedules.
  • Support other operations as it applies to facilities maintenance.
  • Propose new ideas and initiatives to the facilities leadership team as it relates to facilities responsibilities and objectives.
  • Keeps safety as #1 priority.
  • Ensures that all equipment and work areas are kept clean, neat, and orderly at all times.
  • Ensures compliance with internal maintenance, safety and security procedures by following established State and local codes and loss prevention guidelines, as well as company policies and procedures.
  • Operates simple machine and hand tools, such as screw drivers, wrenches, pliers, battery drills, power saws, grinders, etc.
  • Recognizes equipment that needs repair, replacing, or adjusting and reports it to the facilities leadership team.
  • Keeps tools, machines, and all other company equipment in clean and proper working order.
  • Follows established maintenance program including, predictive maintenance, preventative maintenance, and emergency repairs as required to acceptable standards.
  • Attends department training, supplemental courses and seminars to stay abreast of updated technical information and products.
  • Responds to emergency calls for repairs and maintenance as directed by the Facilities Team Leader and/or Facilities Supervisor.
  • Ensure adherence to the LEGOLAND brand by adhering to dress codes and ethics of conduct.
  • Work in a safe effective manner by which departmental goals can be achieved.
  • Attend and comply with all LEGOLAND required developmental classes and/or other training/development opportunities.
  • Attend daily staff meetings for purpose of directing, informing and training.
  • Liaison between maintenance employees and other departments.

Physical Demands:

Intermittent and prolonged standing and walking to move about the park Resort site and interact with employees.

Ability to climb stairs/ladders to gain access to upper level of buildings.

Finger dexterity sufficient to complete paperwork activities and to use a computer.

Visual acuity sufficient to read written materials to complete paperwork activities.

Hearing sufficient to communicate with individuals in person and by telephone.

 

Work Environment:

Various inside and outside locations with varying temperatures and floor surfaces. Exposed to wet and/or humid conditions.

Other Job Requirements:

  • Performs other duties as assigned.
  • Must be willing to work flexible hours, including evenings, overnight, holidays, and weekends to support park Resort operations.
  • Must have valid driver’s license, safe driving record.
  • Attendance is a mandatory function of this job.

Qualifications & Experience

Who we’re looking for...

Requires a minimum of one year of experience in facilities maintenance and repair. Considerable knowledge of the practices, tools, and equipment used to troubleshoot, and repair electromechanical systems, lighting, carpentry and plumbing is required. Must be able to react under pressure or in an emergency in a calm and rational manner. Ability to read and evaluate reports and correspondence. Must be proficient in basic math skills. Must have a demonstrated focus on guest service. Demonstrated ability to follow supervisor’s directions effectively, and observe and remember details. 

Education:

High school graduate or General Education Degree (or equivalent education and experience) is required.

Benefits

What you'll get...

In addition to a fun and friendly environment, you will also find: competitive salary free entry to LEGOLAND Florida Resort (which also extends to family and friends) 30% discount on LEGOLAND Florida Resort food, beverage and retail products, tuition assistance, free unlimited usage of the local transit system Furthermore you will enjoy continuous support and opportunities to branch out and develop your career within LEGOLAND and Merlin Entertainments!

** Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours.**

 

About Merlin Entertainments 

LEGOLAND Florida Resort is part of Merlin Entertainments. A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents.  Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

 

Everyone Matters at Merlin.  
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 

Pay Range

Competitive

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