Scope of Job:
Works under the direction of the Facilities Supervisor and Manager. The Facilities Technician Team Leader is responsible for leading several other Facilities Technicians to coordinate work requests and manage the work processes related to maintaining the overall appearance, functionality, and operation of the facilities under his or her responsibility. Supports the overall goal of maintaining, a neat, clean, and comfortable work environment within which the customer may carry out their responsibilities with minimal disruption due to facilities-related issues. Is responsible for the timely completion of assigned tasks. All functions shall be performed in accordance with Facilities department and LEGOLAND Florida policies, practice and procedures. The lead position manages all aspects of the position and will operate hand tools and power equipment in a safe, reliable manner. Performs other maintenance functions within the theme park and assist other maintenance Model Citizens as deemed necessary by the Facilities Supervisor and Manager.
Main Responsibilities:
Health & Safety:
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Background and Experience:
Requires a minimum of three to five years of facilities and building maintenance experience and/or related trade experience. Ability to multi-task and problem solve in a fast-pace, changing environment. Experience leading a team of facilities management personal. Requires the ability to maintain a friendly, polite, service oriented demeanor. Will be required to interact with the public and fellow employees. Ability to effectively communicate in English both verbally and in written form. A positive attitude and willingness to learn. Demonstrated ability to help develop and train personnel under his/her supervision with an emphasis on teamwork. Requires strong organizational skills with an emphasis on effective decision making and the ability to observe and remember details. Knowledge of job requirements and the essential tools and equipment required to perform the above job description.
Education:
High school graduate or General Education Degree (or equivalent education and experience) is required.
Physical Demands:
Work Environment:
Other Job Requirements:
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