Essential Functions:

• Maintain, repair and troubleshoot all aspects of the physical plant/facility equipment and machinery including HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.

• *Able to utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.

• *Position functions will include re-lamping & lighting systems, painting and wall repair, food and beverage equipment, rides maintenance, oversight of custodial duties, shipping and receiving as well as exhibit setup and takedown.

• *Ensure all statutory equipment periodic inspections are arranged and all in-house inspection regimes are implemented or developed and subsequently implemented if found necessary.

• *Ensure all follow-up recommendations are carried out with immediate effect and that all relevant paperwork and signoffs are completed.

• *Effectively prioritize and execute tasks in a high-pressure, tight budget environment.

• *Prepare, monitor, and maintain an environment of continuous improvement through operational action plans and operating budgets.

• *Build, manage, and motivate a strong, competent team by developing employees to their full potential and by creating a culture of quality and achievement. • Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001). 

Health & Safety:

Employees are responsible for the safety of themselves, their colleagues, and guests (where appropriate), in line with the Group Policy (HS001) and the law. They must ensure that they follow safe working procedures for all work activities that they undertake, and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Managers/supervisors are responsible for all aspects of Health, Safety & Security within their team, in line with the Group Policy (HS001). They must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.

Education and Experience:

High school diploma (or equivalent) required. Two (2) years of technical college. College degree preferred. Minimum of 3 years managerial experience in a technical/themed environment. Specific areas to include: animation, automation, hydraulics, pneumatics, electrical/electronics, and networks; or equivalent combination of experience and education. Experience in a guest centric service industry is preferred. Highly self-motivated with previous maintenance experience, ideally holding a professional qualification in a mechanical or electrical field with experience maintaining a wide range of equipment, including rides. Experience of maintaining flexibility and the highest level of service in high-pressure and/or stressful situations. Proven ability to work on multiple projects simultaneously and multi-task as necessary. Desire to work in fast-paced environments. A natural team leader with a confident, assertive but approachable personality. Enthusiastic, boundless and infectious energy about the business and the ability to enthuse others.

Work Environment:

Depending on location, work may be performed inside or outside with varying temperatures and floor surfaces.

Other Requirements:

• Other duties as assigned.

• Must be willing to work flexible hours, including evenings, holidays, and weekends to support site operations.

• Occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

• Travel - Occasionally

 Salary starts at: $69,000 based on experience. 

The Perks 

Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!