• Keeps safety of guests, employees, and LEGO models the #1 priority.
• Works with the LEGO library of elements to create and repair fun and exciting LEGO models for guests to enjoy.
• Recognizes any issues that may occur with models on daily walk-through and be able to identify the need for repair, replacement, or redesign.
• Responds to duty manager and radio calls during operational hours, expediting repairs to ensure guest and fellow Model Citizens’ safety and comfort at all times.
• Brings any LEGO model issues that cannot be resolved/repaired for park opening to Model Shop Manager’s attention.
• Follows design brief from internal customers to meet attraction needs.
• Ensures the security and safety of all models by inspecting for safety hazards, following the preventative maintenance program established by Animation team, including any emergency repairs as required to keep down time to an acceptable minimum in all areas of attractions and facilities.
• Ensures that all model work areas are kept clean and organized at all times.
• Other duties as assigned per business need. 

Background and Experience:

• Requires experience in a hands-on design, maker or craft field, with a basic understanding of the practices, tools, and equipment used to troubleshoot, repair, and maintain LEGO models.
• Ability to read and evaluate attraction briefs, reports and correspondence.
• Must be able to read drawings and understand briefs.
• Ideal candidate preferably has a working knowledge of all phases of model production and maintenance for Miniland and sculpted Parkwide models.
• A general of knowledge LEGO elements is required; an in-depth understanding is preferred.
• Ability to observe and remember details, and to follow Model Shop Manager’s directions effectively.
• Preferably a self-driven, proactive employee.
• Professional LEGO model shop experience is a nice-to-have, not a requirement.
• CAD or LEGO software experience is a nice-to-have, not a requirement.

Education:

• High school diploma or equivalent.

Other Requirements:

• Must be willing to work flexible hours, rotating schedules to include evenings, weekends and holidays to support park operations.
• Must be comfortable with talking to and interacting with guests on a regular basis all while providing a fun and inclusive environment.
• Must be able to react calmly and rationally under pressure or in an emergency.
• Ability to work with guests to teach and explain building techniques in a classroom setting.
• Ability to work in varied weather conditions and navigate varied terrain. 
• Must be able to lift, push, pull and carry at least 50 pounds. 
• Must have valid driver’s license and safe driving record. 
• Must be willing to travel locally and regionally to conduct business, and occasional travel within the U.S.
• Candidates must be 18 years of age or older.
• Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes.
• Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
• Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager.
• Compliance of safe working procedures for work activities within one’s job role, but cognizant of the effects on others prior to the activity/function.
• In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager.
• Operates some basic machine tools, such as drills, blowers, grinding wheel, and belt sander.
• Keep tools, machines, and all other company equipment in good working order.
• Keeps informed and updated on modern techniques and technical methods by attending supplemental training courses, trips, seminars, conventions, etc.
• Maintains good working relationship with fellow Model Shop, Technical Services, and other departments’ MCs.
• Follows LEGOLAND-established employee handbook and safety policies at all times.