Merlin Entertainments

Controls Assistant Manager

Location (Country-State-City) US-FL-Winter Haven
Job ID
2026-14067
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Florida

What you'll bring to the team



Controls Assistant Manager

LEGOLAND® Florida Resort | Winter Haven, FL

Lead the technology behind unforgettable guest experiences.

 

At LEGOLAND® Florida Resort, our attractions rely on cutting-edge ride control systems, automation technology, audio/visual systems, and technical expertise to create amazing moments for millions of guests each year. We're looking for an experienced Controls Assistant Manager to help lead our Controls team, ensuring our rides, attractions, and show systems operate safely, efficiently, and at peak performance.

 

This is an exciting opportunity for a technical leader who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about innovation, reliability, and continuous improvement.

 

Qualifications & Experience

What You'll Do

As the Controls Assistant Manager, you'll partner closely with the Senior Engineering & Controls Manager to oversee the daily operation, maintenance, and performance of ride control and AV systems across the resort.

 

Key responsibilities include:

  • Leading and developing a team of Ride Controls and AV Control Technicians
  • Planning and assigning daily work activities, preventive maintenance, and repair schedules
  • Managing work orders and asset information within the HxGN Enterprise Asset Management system
  • Supporting ride reliability, troubleshooting, and technical problem-solving across resort attractions
  • Driving a culture of safety, accountability, and continuous improvement
  • Assisting with technician recruitment, training, coaching, and performance management
  • Supporting major maintenance projects, ride modifications, and engineering initiatives
  • Serving as a technical resource during operational and emergency situations
  • Ensuring compliance with ASTM, OSHA, NFPA, OEM, and company safety standards
  • Collaborating with Operations and Technical Services teams to minimize downtime and enhance guest experiences

What We're Looking For

We're seeking a hands-on leader who can successfully balance technical expertise with team leadership.

Required Qualifications

  • 3+ years of supervisory or management experience
  • Strong leadership and people development skills
  • Experience with PLCs and industrial control systems, including:Allen Bradley, Siemens, Beckhoff
  • Knowledge of automation and communication protocols such as:EtherNet/IP, Profibus, Modbus, EtherCAT, CIPAS-i, SERCOS
  • Experience troubleshooting low-voltage electrical and automated control systems
  • Strong analytical and problem-solving abilities
  • High attention to detail and commitment to safety
  • High School Diploma, GED, or equivalent

Preferred Qualifications

  • Formal training or certification in PLC programming, controls, automation, or computing
  • Experience with: Q-SYS, Nion Media Matrix, Alcorn McBride, Yamaha, GrandMA, Shure Audio Systems, CCTV and network-based monitoring systems
  • Lean Six Sigma or other continuous improvement training
  • Familiarity with ASTM, OSHA, NFPA, ANSI, ETCP, and entertainment industry safety standards

Physical & Work Environment

This position requires a combination of technical, leadership, and field-based responsibilities. Candidates should be comfortable:

  • Working both indoors and outdoors in varying weather conditions
  • Walking throughout the resort and accessing attraction areas
  • Climbing ladders and elevated work locations
  • Lifting and moving equipment weighing 25+ pounds
  • Working flexible schedules, including evenings, weekends, and holidays as needed to support operations

Ready to help keep the magic running? Apply today and join the team behind the attractions that create unforgettable family memories at LEGOLAND® Florida Resort.

Benefits

 

  • Excellent health care options (medical, dental, and vision that encourage preventative care).
  • Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
  • Merlin Magic Pass for friends and family to enjoy the parks & attractions
  • Recognition Programs and Rewards
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

 

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Pay Range

Competitive

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.