Job Summary: 

The Entertainment Supervisor assists with theatrical shows, experiences, and production elements for new or remounted projects/events in all phases, including pre-production, recruitment, auditions, rehearsals, load-in, show execution, strike, and/or post-mortem. They are the essential link between the Entertainment Manager (creative process) and the Entertainment Leads (daily operational execution of in-park entertainment).

Key Responsibilities:

• Assist and lead an array of tasks regarding the delivery of an assigned production, event, or entertainment experience, from planning and scheduling rehearsals to performing the role of Stage Manager during the rehearsal and production process, as needed.
• Knowledge of all positions necessary for show operation. 
• Supervise, mentor, and support Cast and Crew on their assigned projects/events, including, but not limited to, Entertainment Leads, Performers, Technicians, Costuming, Makeup, etc.
• Attend casting meetings, rehearsals, and auditions for existing and upcoming productions, events, etc. 
• Foster a fun, safe, positive, and professional work environment & provide excellent service for guests with children as the primary focus.
• Provide leadership oversight for and identify, track, update, and revise production deliverables throughout the production process for assigned projects. 
• Coordinate with vendors, contractors, and in-house Production, Marketing, Technical, or Operational Teams.
• Maintain health and safety standards within the park, along with Operations and Entertainment Manager, by ensuring that all Cast and Crew receive adequate training and ongoing coaching.
• Assist in creating and maintaining standard operating procedures for Entertainment and Production to ensure a smooth and safe working environment for assigned teams.
• Maintains assigned cast and crew schedules and timecards using company timekeeping programs.
• Serve as the point of contact during all rehearsals, installations, performances, and strikes regarding assigned products, events, or experiences, promptly reporting any needs to the Entertainment Manager.
• With help from the Entertainment Manager, execute the development, performance, and evaluation of cast or crew members within the assigned team and administer developmental discussions for successful daily operation.
• Direct and supervise auditions and/or musical, vocal, acting, or dance rehearsals, as needed.
• Cover for Stage Managers/Technicians as needed on their days off, vacation, absences, etc.
• Participate in other duties as assigned that support park and departmental goals and objectives.
• Knowledge of small-scale and large-scale show production and/or branded event offerings.
• Ability to create and read stage plots, “call” complex cue scripts, and block tracks.
• Expertise in performer recruitment and running production auditions and rehearsal processes.
• Experience with leading small or large groups of diverse theatrical teams.
• Perform other duties as assigned

Education and Experience:

• A bachelor’s degree in theatre/performing arts, a related field, or equivalent professional experience within the entertainment/theatre industry is preferred.
• 2+ years of proven experience in stage management, character/performer training, casting/auditioning/recruitment, and production design or equivalent experience. 
• 2+ years of proven experience in theatrical, cruise ship, or theme park live entertainment show production and operation.  
• Basic lighting, audio, SFX, scenic design, costuming, and staging knowledge. 
• Knowledge of costumed-character operational needs or general children’s live entertainment elements. 
• Acting, musical, or vocal background, including ability to read sheet music, preferred but not required. 
• Detail-oriented, multi-tasking, highly motivated, and proactive leader capable of meeting strict deadlines. 

Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨