Merlin Entertainments

Guest Experience Lead: Snorkel Program

Location (Country-State-City) US-MN-Bloomington, MN
Job ID
2026-13637
Employment Type
Part-Time
Offer/Contract Type
At Will (US Only)
Location Name
SEA LIFE Minnesota

What you'll bring to the team

 

Guest Experience Lead Snorkel Program - SEA LIFE Minnesota

Ready to make a splash? 🌊 Join the team at SEA LIFE Minnesota as a Part-Time Guest Experience Lead for our Snorkel Program and help create safe, memorable, and truly unforgettable underwater experiences for our guests!

What You'll Do

  • Lead engaging, safe, and memorable snorkel experiences from start to finish.
  • Welcome guests, build their confidence, and demonstrate the proper use of snorkel equipment.
  • Keep the Snorkel Program running smoothly and on schedule while monitoring guest safety and experience both in and out of the water.
  • Share fun, accurate, and engaging information about Rainbow Reef, its animals, and their natural history.
  • Deliver educational talks, Behind-the-Scenes tours, and aquarium interpretation that bring the exhibits and animals to life.
  • Work collaboratively across touch pools and other guest-facing areas to create a seamless experience.
  • Address guest questions or concerns with professionalism and a positive attitude.
  • Maintain strong knowledge of aquarium exhibits, species, and program content so you can encourage curiosity and further learning.
  • Help maintain the highest standards of health, safety, and guest service.

Qualifications & Experience

What You'll Bring

  • Current Open Water Dive or Lifeguard Certification.
  • A fun, enthusiastic, and positive personality with a genuine passion for creating great guest experiences.
  • Excellent communication and customer service skills.
  • Confidence speaking to groups and engaging large crowds; public speaking experience is a plus.
  • Ability to work independently while also being a strong team player.
  • Reliable, punctual, and safety-minded.
  • Flexible availability, including weekends (required).
  • A love of animals, learning, and making a splash with guests! 🐠

Benefits

πŸŽ‰ Benefits of Joining Merlin Entertainments! πŸŽ‰


🎒 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎑
πŸ† Recognition Programs and Rewards: Celebrate your achievements and hard work!
πŸ’Ό 401(k) Program: Save for the future with company matching contributions.
πŸ“š Tuition Reimbursement Programs: Get support for further education and career growth.
πŸš€ Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!


Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

 

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Pay Range

USD $19.00/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.