Merlin Entertainments

Wondra Guest Experience Lead

Location (Country-State-City) US-IL-Schaumburg
Job ID
2026-13599
Employment Type
Full-Time
Offer/Contract Type
At Will (US Only)
Location Name
Wondra

What you'll bring to the team

Guest Experience Shift Lead - Wondra Chicago

 

Wondra is an exciting new immersive attraction designed to spark wonder and create unforgettable memories for guests of all ages. Join our team and help bring this one-of-a-kind, interactive experience to life for families exploring a world of color and imagination!

💥 What You’ll Do:

  • Help support the Wondra team during daily operations
  • Keep lines moving and guest energy positive
  • Jump in to help guests and teammates whenever needed
  • Learn leadership skills through coaching and hands-on experience
  • Help train and motivate team members
  • Support a fun, safe, and welcoming environment for families
  • Work closely with supervisors and other attraction teams throughout the day

Qualifications & Experience

🎯 What We’re Looking For:

  • Are outgoing, positive, and confident talking to people
  • Can stay calm in busy situations
  • Enjoy helping and encouraging others
  • Have experience in customer service, retail, food service, entertainment, or attractions
  • Want to grow into leadership
  • Available weekends + holidays (required)

⭐ Previous leadership and training experience!

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉


🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!


Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

 

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Pay Range

USD $17.00/Hr.

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