Retail Shift Lead - SEALIFE Michigan

Looking for a leadership role that’s more exciting than traditional retail?

Join our team and help lead daily operations in a fast-paced attraction environment where every day is different.

What You’ll Do

• Lead frontline retail team members during daily operations
• Support guest experience and resolve guest concerns
• Coach employees and provide real-time feedback
• Help manage busy guest areas and retail flow
• Maintain clean, organized, and stocked retail spaces
• Support merchandising and inventory tasks
• Serve as a floor leader and step in wherever needed
• Help maintain safety and operational standards

What You'll Bring

✔ Leadership or supervisory experience a plus!
✔ Strong guest service and communication skills
✔ Comfortable leading in fast-paced environments
✔ Ability to coach and motivate teams
✔ Reliable, punctual, and highly accountable
✔ Comfortable making decisions under pressure
✔ Flexible schedule including weekends and holidays

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨