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Guest Experience Host

Job ID: 2026-13531
Employment Type: Part-Time
Offer/Contract Type: Variable Schedule (US & China)
Location Name: LEGOLAND Discovery Center Philadelphia

What you'll bring to the team

Guest Experience Host

📍 LEGOLAND Discovery Center Philadelphia

🧱✨ Do you love creating smiles, bringing the energy, and making every day an adventure?

At LEGOLAND Discovery Center Philadelphia, we're searching for fun, enthusiastic, and guest-focused individuals to join our Guest Experience Team! Every day, you'll help families create unforgettable memories through play, imagination, and amazing experiences.

🎉 No two days are the same! One moment you might be operating an attraction, the next celebrating a birthday party, helping a guest find the perfect LEGO set, or supporting a special event.

🗓️ Weekday availability preferred

🎢 What You'll Do

🌟 Create Awesome Guest Experiences

Welcome guests with a positive attitude and lots of enthusiasm.

Help create memorable moments for families and children every day

🎈 Keep the Fun Going

Operate attractions and interactive experiences

Support retail, food & beverage, birthday parties, and special events

😄 Deliver Outstanding Service

Answer questions, provide assistance, and ensure every guest feels valued

Bring energy, confidence, and fun to every interaction

🚦 Help Keep Everyone Safe

Follow attraction procedures and safety guidelines

Assist with queue management and guest flow

🧹 Keep the Attraction Guest-Ready

Maintain clean, organized, and welcoming guest areas

Help create an environment families love to visit

🤝 Be Part of an Amazing Team

Work closely with fellow Hosts to deliver an exceptional experience from open to close

Qualifications & Experience

🧩 About You

✅ 6 months to 1 year of experience in attractions, entertainment, hospitality, retail, or customer service preferred

✅ Friendly, outgoing, and energetic personality

✅ Strong communication and listening skills

✅ Comfortable working around crowds, loud environments, and attraction operations

✅ Self-motivated and able to work independently or as part of a team

✅ Flexible availability, including days, evenings, weekends, holidays, and special events

✅ Passionate about creating fun and memorable experiences for guests

🎉 Why You'll Love It Here

🌟 Fun, fast-paced environment

🧱 Work with one of the world's most loved brands

👨‍👩‍👧‍👦 Create lasting memories for families every day

🤝 Amazing team culture

🎈 Every shift brings something new

🚀 Ready to build smiles, inspire imagination, and create unforgettable moments?

Apply today and join Team LEGO! 🧱✨

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Apply now and start your adventure at LEGOLAND Discovery Center Philadelphia! 🌟

Pay Range

USD $14.00/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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