At LEGOLAND New York Resort – Earn AWESOME Benefits , Build AWESOME Memories, and Make an AWESOME Difference.  With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND are endless!

About the Role

The safety and security of our guests is our top priority at LEGOLAND New York Resort. Our Public Safety team offers many roles including EMT’s, Park Rangers, and Hotel Security. Each one overseeing a different facet of our operation and helping to ensure the safety of our team and guests. Join our Public Safety team and make an AWESOME difference!  

Role Description

• Oversee hotel safety and security, reporting any incidents to the Public Safety Management.
• Maintain a safe and secure environment for guests and Model Citizens within the LEGOLAND New York Resort Hotel.
• Assisting and conducting investigations and completing written reports.
• Recording observations, information, occurrences, and participating in surveillance activities, interviewing witnesses and obtaining photographs.
• Monitor access control and conduct security screenings of guests and Model Citizens.
• Dispatch and respond to radio calls.
• Secure facilities, equipment, and other assets.
• Execute all opening, operating and closing procedures, as instructed by Public Safety Management.
• Other duties as assigned.

About You

• Must have update NYS guard license
• Must currently have Full-Time, Fully Flexible Availability or be able to open up availability to be Full-Time, Fully-Flexible.
• Ability to work nights/overnights/weekends/holidays all year.
• Friendly, outgoing personality.
• Well-groomed appearance.
• Ability to make a child’s day memorable.
• Work as part of a team.
• Dependable and Responsible (after all our guests depend on you!)
• Ability to work outdoors in any weather condition.
• Ability to stand/walk for long periods of time, and long distances.
• Flexible Availability around park hours (peak and nonpeak times).

The Perks 

Here at Merlin, we do it all for the love of FUN and if that wasn’t enough, we also have these magical benefits, exclusive to our awesome employees; Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more!

Who We Are

We're part of the Merlin Entertainments family - linking us to iconic brands such as Madame Tussauds, The London Eye, SEA LIFE and much more!

Here at LEGOLAND New York Resort We thrive on innovative thinking and big ideas!!! For that reason, this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role. We create magic and invaluable experiences for our guests every day, and while this job description is intended to be an accurate reflection of what you will do here with us, we cannot guarantee you that creating magical moments won’t come with new and amazing adventures that can make your day different! Come work with us and you will see how at LEGOLAND New York Resort no two days are the same.

Everyone Matters at Merlin.  

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability, protected veteran status or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. 

If you have any questions, concerns, or additional support needed to succeed in an interview, please get in touch with our friendly team to find out how we can help: LLNYR-HR@LEGOLAND.com.