π What You'll Do
As a Housekeeping Attendant, you'll play an important role in creating memorable experiences for every guest by maintaining our public spaces to the highest standards.
π§Ή Daily Responsibilities
- Keep the lobby, public restrooms, restaurant areas, front desk, offices, hallways, and other public spaces clean and welcoming.
- Ensure hotel entrances and surrounding areas remain free of trash and debris.
- Sweep, mop, vacuum, scrub, wax, and polish floors.
- Clean mirrors, windows, walls, ceilings, furniture, and other surfaces.
- Perform carpet care, including spot cleaning and shampooing when needed.
- Assist with guest room cleaning and bed making when assigned.
- Deliver guest amenities such as pack-and-plays, microwaves, refrigerators, and other requested items promptly and professionally.
- Stock and maintain housekeeping carts, cleaning supplies, and linen rooms.
- Assist with laundry duties, including sorting, washing, drying, folding, and organizing linens and towels.
- Help maintain clean, organized work areas and equipment.
π Guest Service
- Greet guests with a friendly attitude and provide outstanding customer service.
- Respond to guest questions and requests quickly and professionally.
- Help create a positive, welcoming atmosphere for guests and fellow team members.
π§Ό Safety & Quality
- Use cleaning chemicals and equipment safely and responsibly.
- Follow all housekeeping procedures, safety standards, sanitation guidelines, and OSHA regulations.
- Place safety signage when cleaning wet floors.
- Report maintenance or repair needs promptly.
- Participate in department meetings, training sessions, and team projects.
- Support fellow housekeeping team members whenever needed.
π What We're Looking For
We're looking for someone who:
- β¨ Has at least 1 year of hotel housekeeping experience (preferred).
- π€ Enjoys helping guests and working with a team.
- π Has great attention to detail.
- πͺ Can work independently and stay organized.
- β‘ Thrives in a fast-paced environment.
- π£οΈ Has strong communication and problem-solving skills.
- π Maintains a positive, professional attitude every day.
π Qualifications
Preferred:
- High School Diploma or GED.
- Previous experience as a Public Area Attendant.
- Experience with floor care, environmental cleaning, and laundry equipment.
πͺ Physical Requirements
This is an active role! You'll spend much of your day:
- πΆ Walking and standing for extended periods.
- π§Ί Lifting, carrying, pushing, and pulling items up to 25 lbs.
- π¦ Bending, reaching, twisting, kneeling, and occasionally climbing stairs or ladders.
- π» Using radios and communication devices throughout your shift.
π¦οΈ Work Environment
You'll work in both indoor and outdoor resort areas and may experience:
- Variable temperatures
- Wet or humid conditions
- Cleaning chemicals and odors
- Moderate to high noise levels
π
Schedule
We operate every day to create magical guest experiences! β¨ Team members should be available to work:
- π Evenings
- π Weekends
- π Holidays
- β° Flexible shifts based on business needs