Merlin Entertainments

Guest Experience Host - Operations

Location (Country-State-City) US-OH-Columbus, OH
Job ID
2026-13039
Employment Type
Part-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGOLAND Discovery Center Columbus

What you'll bring to the team

 

🎢 Guest Experience Host (Operations)

LEGOLAND Discovery Center Columbus

✨ Love creating unforgettable guest experiences?
🧱 Ready to bring the fun, energy, and LEGO magic every day?
🌟 Join Team LEGO® and help make every visit an adventure!

🎉 What You'll Do:

😄 Bring the Energy – Be enthusiastic, confident, and showcase Merlin Values in every guest interaction.

🎉 Create Memorable Moments – Seek out opportunities to engage with guests and spread fun throughout the attraction.

🚧 Keep Experiences Running Smoothly – Help manage queues and maintain a safe, organized environment for all guests.

🛍️ Keep It Guest-Ready – Ensure public areas are clean, tidy, stocked, and ready to impress.

🔑 Support Daily Operations – Follow opening and closing procedures to help keep the attraction running like magic.

Qualifications & Experience

About You

  • 🎢 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!

  • 😄 Fun, dynamic, and friendly personality that lights up the room.

  • 🗣️ Great communication, listening, and people-boosting skills.

  • 🚀 Self-motivated and ready to shine—solo or with the team.

  • 📅 Super flexible—able to work days, nights, weekends, holidays, and special events!

Benefits

 
The Perks of the Magic ✨
🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
💰 401(k) Savings Plan: Build your future with our company-matched retirement program.
🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.
 
 
 
Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. 
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. 
 
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. 
 
Thank you for sharing our global commitment to Children’s Rights. 
 
Just imagine building your dream career.   Then make it real. Join the LEGO® team today. 
 
 
Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group. 

 

 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. 

Pay Range

USD $14.25/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.