Bell / Valet Associate
Department: Hotel Operations
Location: LEGOLAND® Hotel in Goshen, NY
Be the First Smile of the Vacation!
At the LEGOLAND® Hotel, vacations start the moment families arrive — and that’s where YOU come in! We are looking for energetic, friendly, and fun Bell / Valet Associates who love creating magical first impressions.
If you’re outgoing, great with kids, and not afraid to be a little silly to make someone smile, this role is for you. Our team members bring positive energy every day and help turn simple moments into unforgettable memories.
What You’ll Do
As a Bell / Valet Associate, you will:
Welcome guests warmly at the main entrance with a smile and high energy
Provide valet parking services (manual & automatic vehicles)
Assist guests with luggage handling, storage, and delivery (up to 75 lbs.)
Explain valet procedures and provide directions when needed
Escort guests to reception and assist with check-in flow
Deliver messages, mail, and packages to guest rooms promptly
Maintain cleanliness and presentation of the hotel entrance and lobby
Perform room checks during checkout to ensure no personal items are left behind
Transfer luggage during room changes
Assist with parcel packaging when needed
Answer guest questions about hotel amenities, park attractions, dining outlets, and local attractions
Use radios and hotel systems properly to support operations
Participate in pre-shift briefings and team meetings
You’ll also help ensure a smooth, efficient arrival experience — especially for families excited to begin their adventure!
What We’re Looking For
Our ideal candidate is:
Outgoing, warm, and approachable
Great with children and families
Comfortable being playful, silly, and engaging
Reliable, flexible, and ready to jump in wherever needed
Professional in appearance and grooming
A team player with a “hustle” mentality
Requirements
Must be 18 years or older
Valid driver’s license with a clean driving record
Ability to drive both manual and automatic vehicles
Ability to lift and move luggage up to 75 lbs
Comfortable standing and working outdoors for extended periods
Strong verbal and written English communication skills
Full availability including evenings, weekends, holidays, and summer
Flexible schedule required (shifts may fall between 7:00 AM – 11:30 PM and vary based on hotel needs)
Preferred candidates will have:
Prior customer service experience
Knowledge of the local area and park attractions
Safety & Compliance
Team members must follow all company Health, Safety & Security policies and comply with ASTM, NEC, NSF, OSHA, and state/local regulations. Prompt reporting of incidents and adherence to safe work practices is required.
Why Join Us?
Be part of a fun, high-energy environment
Help create magical vacation moments for families
Work with a team where members average a 2-year tenure
Gain valuable hospitality and guest service experience
If you’re ready to welcome guests with big smiles and even bigger energy, we’d love to meet you!
Apply today and help us make every arrival awesome!