π― Act as Supervisor on Duty, keeping Admissions running smoothly
π₯ Assign, support, and motivate front-line teams to be truly guest-obsessed
π¦ Manage queues and guest flow safely and efficiently during peak times
π Champion health, safety, and compliance across all departments
π¬ Resolve guest issues quickly by coordinating with the right teams
π Train and develop Hosts (ride safety, food safety, retail standards & more)
π Coach performance, empower guest recovery, and elevate service standards
π€ Jump in where needed—training, inventory, scheduling, engagement, and support
π High school diploma or GED required
π’ Experience in attractions, entertainment, or service-based roles preferred
π§π€π§ Proven customer service and guest interaction skills
π¨π©π§π¦ Passion for entertaining children and families
π Ability to train, coach, and develop others effectively
π Fun, outgoing, and confident leadership style
π¬ Strong communication and motivational skills
π Commitment to delivering top-tier guest experiences
π Benefits of Joining Merlin Entertainments! π
π’ Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. π‘
π Recognition Programs and Rewards: Celebrate your achievements and hard work!
πΌ 401(k) Program: Save for the future with company matching contributions.
π Tuition Reimbursement Programs: Get support for further education and career growth.
π Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
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