The Facilities Lead Technician helps keep our attraction running safely and smoothly each day. In this role, you’ll support the Facilities Team with routine and on-the-spot maintenance, making sure our rides, cinema spaces, and equipment are guest-ready. You’ll lend a hand with troubleshooting, assist with daily operations, and guide fellow technicians by setting a positive example. If you enjoy hands-on work and helping a team deliver great guest experiences, this could be a great fit for you! ✨

Key Responsibilities:

• Ensure the safety of all team members and guests at all times.

• Lead, train, and coach Facilities Technicians to develop skills and uphold operational standards.

• Oversee opening, operating, and closing procedures of the attraction.

• Maintain, repair, and troubleshoot all equipment and machinery, including HVAC, electrical, AV, hydraulic, plumbing systems.

• Apply hands-on technical and carpentry skills to solve problems quickly, minimizing downtime and ensuring an exceptional guest experience.

• Support daily operations through custodial tasks, re-lamping, lighting systems, painting, wall repair, food and beverage equipment, shipping/receiving, and exhibit setup/takedown.

• Perform other duties as assigned, adapting to a dynamic and fast-paced environment.

Education and Experience:

• 🎓 High school diploma or GED required; technical college degree preferred.
• 🎢 Experience in a technical or themed attraction/entertainment venue, with strong maintenance, troubleshooting, or carpentry skills.
• 💪 Hands-on problem solver, self-motivated, and able to maintain flexibility in high-pressure situations.
• 🛠️ Proven experience maintaining a wide range of equipment, including machinery, and building systems.
• 🌟 Strong leadership and coaching skills, with the ability to develop a team and ensure smooth operations.

🎉 Benefits of Joining Merlin Entertainments! 🎉

• 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
• 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 💼 401(k) Program: Save for the future with company matching contributions.
• 📚 Tuition Reimbursement Programs: Get support for further education and career growth.
• 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨