The Facilities Technician plays a hands-on role in keeping the attraction running smoothly, safely, and efficiently. This role is responsible for maintaining, repairing, and troubleshooting all aspects of the attraction, including audio-visual systems, lighting, equipment, and machinery. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and enjoys ensuring every guest experience is seamless and memorable. ✨

Key Responsibilities:

• Maintain, repair, and troubleshoot all areas of the attraction’s equipment and machinery, including HVAC, electrical, electronic, pneumatic, hydraulic, and plumbing systems, as well as rides and themed attractions.

• Apply hands-on knowledge and problem-solving skills to minimize downtime and ensure a seamless guest experience.

• Perform general handyman tasks such as painting, wall repairs, carpentry, furniture assembly, and exhibit setup/takedown.

• Maintain, install, and troubleshoot Audio Visual equipment for both new and existing exhibits.

• Complete preventative maintenance tasks on a daily, weekly, bi-weekly, and monthly schedule.

• Install or replace light bulbs, projector lamps, doors, data cables, and computer outlets as needed.

• Monitor all building systems, correct or report safety hazards, and maintain compliance with OSHA and PPE standards.

• Use hand tools and power equipment safely and efficiently, applying technical expertise to repair and maintain attraction systems.

• Collaborate with team members while also independently completing assignments with minimal supervision.

• Take initiative, troubleshoot issues creatively, and contribute to a safe, organized, and efficient work environment.

• Perform other duties as assigned.

Education and Experience:

• 🎓 High school diploma or GED required; technical or trade school preferred.
• 🔧 At least two years of hands-on maintenance experience, ideally in attractions, entertainment, or a technical/themed environment.
• 🛠️ Preferred experience in handyman repair, painting, carpentry, and Audio Visual systems.
• 💪 Hardworking, proactive, and willing to troubleshoot and resolve problems quickly and efficiently.
• ⚡ Comfortable working under pressure, managing multiple projects, and multitasking in a fast-paced environment.
• 🤝 Strong collaboration and communication skills, with the ability to follow written and verbal directions accurately.

Working Conditions:

• Attendance is essential; reliable presence is required to support attraction operations.

• Must be flexible to work mornings, evenings, holidays, and weekends as needed.

• Perform other duties as assigned to support the overall success of the attraction.

Physical Demands:

• Communicate clearly and effectively with team members and management.

• Sit, stand, or walk for extended periods during shifts, with or without reasonable accommodation.

• Bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, or crouch to perform daily tasks.

• Grasp, manipulate, and turn objects of varying size and weight using fine motor skills and hand-eye coordination.

• Wear all required personal protective equipment (PPE) when performing job duties.

• Operate basic computer tools and various hand and power equipment safely.

• May work at heights of 20+ feet and be exposed to loud environments, corrosive or hazardous chemicals, fluorescent lamps, batteries, or hazardous waste.

Environmental Factors:

• Work may take place indoors or outdoors with varying temperatures, lighting, and floor surfaces.

• Exposure to extreme hot, cold, wet, damp, or drafty conditions may occur.

• May encounter intermittent or constant noise, shaking objects, or equipment during daily operations.

Lifting Requirements:

• Must be able to lift or carry items up to 70 pounds, with or without reasonable accommodation.

🎉 Benefits of Joining Merlin Entertainments! 🎉

• 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
• 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 💼 401(k) Program: Save for the future with company matching contributions.
• 📚 Tuition Reimbursement Programs: Get support for further education and career growth.
• 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨