The Food & Beverage Supervisor brings energy, leadership, and flavor to our attraction’s Café and Bar experience! 🍴 They’re passionate about creating a welcoming, guest-obsessed atmosphere where every coffee, snack, and smile adds to the magic of the day. This role ensures our F&B team delivers top-tier service while maintaining high standards in cleanliness, food quality, and safety. The Supervisor keeps operations running smoothly through effective scheduling, smart inventory management, and a keen eye for visual presentation. They also take the lead during manager-on-duty shifts, supporting the daily operation across all departments to ensure every guest leaves happy and every day runs deliciously well. ✨

Key Responsibilities:

• Lead daily operations of our café or bar — from brewing Starbucks® coffee to serving up hot favorites like burgers and pizza.
• Manage vendor relationships, ordering, and inventory to minimize waste and stay on budget.
• Maintain top-notch cleanliness, hygiene, and food safety standards — keeping logs and records fully up to date.
• Ensure all team members meet required food handling qualifications and safety certifications.
• Monitor and exceed key metrics, including sales targets, spend per head, and guest satisfaction.
• Drive team engagement through coaching, recognition, and consistent communication.
• Create and manage staff schedules, forecasting business needs and maintaining optimal coverage.
• Empower and motivate team members to deliver outstanding, guest-obsessed service every day.
• Support other departments during manager-on-duty shifts to ensure smooth attraction-wide operations.

Education and Experience:

🎓 High school diploma or GED required; bachelor’s degree preferred.
🍔 Minimum of two years’ experience in the food and beverage, restaurant, or café industry.
💪 Proven ability to lead and inspire a team in a fast-paced hospitality or attractions environment.
💻 Competent in point-of-sale systems, inventory management, Microsoft Word, Excel, and Outlook.
🗣️ Excellent communication and leadership skills with a guest-first mindset.
🌟 Flexible, organized, and eager to create memorable dining experiences while supporting team growth and operational success. 

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨