🌟 Join the Magic! Lead Technician – Madame Tussauds New York 🗽🎭

Are you ready to keep the magic alive behind the scenes of one of New York’s most iconic attractions?
At Madame Tussauds, we bring unforgettable moments to life — and we’re looking for a Lead Technician who’s ready to make sure the show goes on… flawlessly.

This isn’t just a job. It’s your chance to make sure our guests experience world-class, immersive fun every single day.

🧭 Our Collective Goal:

Ensure that every guest enjoys a magical, memorable, world-class experience, and that every team member lives and breathes The Merlin Way — our company values built on passion, innovation, and creating joy.

⚙️ What You’ll Do (aka: How You’ll Keep the Magic Running)

As the Lead Technician, you’ll play a vital role in making sure everything at the attraction runs smoothly, safely, and spectacularly. You’ll be the go-to expert for ensuring our rides, cinema, equipment, and special effects are always at their best.

Key Responsibilities:

• 🛡️ Ensure the safety of all team members and guests.

• 💡 Maintain and operate theatrical lighting systems, audio & video systems.

• 🧰 Troubleshoot like a pro — solving problems quickly and creatively.

• 📐 Read and interpret technical manuals, schematics & blueprints.

• 🗣️ Communicate clearly, lead confidently, and stay organized.

• 🔑 Oversee opening, operating, and closing procedures.

🧯 Health & Safety:

Safety is at the heart of everything we do. You’ll follow all procedures, use tools and equipment only if trained, and report any incidents promptly.

📝 All new hires must obtain an F03 Fireguard License (don’t worry — we provide the training and cover the cost for the exam!).

🎓 What You Bring:

• 3–7+ years of hands-on experience in a technical/themed environment.

• 2 years of technical college or equivalent experience.

• A self-starter mindset with strong maintenance & troubleshooting skills.

• Experience with a wide range of equipment, including rides and special effects.

• Calm under pressure with top-tier service skills.

🌡️ Work Environment:

• Work inside or outside in various temperatures.

• Occasionally exposed to chemicals, hazardous waste, loud environments, and specialized equipment.

• This is a hands-on role with standing, walking, lifting, pushing, pulling, and reaching required.

🕒 Other Details:

• 📆 Flexible schedule — evenings, weekends & holidays.

• ✈️ Occasional travel may be required.

• 🔁 Other duties as assigned.

🎢 Why Join Us?

• Be part of one of the most unique attractions in NYC.

• Work in an exciting, fast-paced, creative environment.

• Make real impact behind the scenes of world-class entertainment.

• Competitive pay + training & growth opportunities.

✨ Your talent + our magic = unforgettable experiences. ✨
Apply today to become the next Lead Technician at Madame Tussauds New York!

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨